Reviews (428)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline customer service by reducing repetitive inquiries with a detailed FAQ section. It offers extensive customization options for seamless brand integration and features like search functionality and keyword tagging, enhancing website professionalism and usability. The setup process is straightforward, and the app operates reliably without slowing down the website. Support is frequently praised for its responsiveness and effectiveness, especially in assisting with customizations and technical issues, helping merchants fully leverage the app's features for improved customer service efficiency.

April 21, 2022

Easy FAQ is a great app. It is simple to navigate and whenever we have questions, Bhushan is quick to help!

Equelle
United States
About 2 months using the app
Avocados Lab replied April 21, 2022

So thankful for such nice words! Always happy to help.

April 7, 2020

I used this app to create a beautiful FAQ section and this app really does it job. Simple and easy to use for everyone. Furthermore, it is very easy to customize the FAQ to your stores colour and theme. So, if your looking for a FAQ plugin choose this one.

BTW I have the free plan and it does the job really well which I appreciate very much.

shop shapery
Denmark
About 2 months using the app
Edited April 7, 2020

This is THE BEST app for FAQ on Shopify! I tried various other apps but all of them are very expensive, doesn’t work perfectly and slowed down my site. I don’t have much technical background but It was very easy to setup FAQ page within minutes using this app. App is super user friendly. Definitely would recommend to other merchants.

App has lot of configuration options which helped me to match FAQ page to my brand. It’s very easy to use and flawless. FAQ page loads within fraction of second and looks beautiful on my site. Support is amazing too!

I would highly recommend if you are looking to create FAQ page on your store.

Vente-logiciels
Belgium
About 2 months using the app
Avocados Lab replied April 9, 2020

Thank you so much for such a nice feedback! This really means a lot to us :)

February 2, 2022

I had a problem with the visibility of the app in my shop. 1 email and direct response from the app builder. Some good tips and voila he works fine..
And that all with a free app... that gives confidence to the step for a paid version. Thanks Mr. Bhushan

vandenAdelshoes
Belgium
About 2 months using the app
Avocados Lab replied February 9, 2022

Thanks a lot for such a nice review! So glad that my FAQ app did make a difference in your shop! Thanks again & welcome onboard!

February 3, 2021

Excellent support. I even asked for help in terms of code and the team did provide me all that I wanted for my website. Thanks & Keep up the Good work!!

Dinolabeldigital
India
About 2 months using the app
September 8, 2021

Very easy to use, match with my theme without anything to do and support is amazing, i received the answer in less than 5 minutes and issue was solved in 10 minutes !

Magnetic by S
France
About 2 months using the app
January 20, 2022

Great app, works fine and very easy to install. The support was very friendly and reactive. I highly recommend

RAGE N'FURY
France
About 2 months using the app
Avocados Lab replied January 20, 2022

So glad you found value in app. Welcome onboard & thanks a lot for recommendation.

July 9, 2022

This app is really helpful and easy to use! Made it easy for me to put everything into place, 100% recommended!

MyBeard
Lithuania
About 2 months using the app
Avocados Lab replied July 9, 2022

Wow! Thanks a lot for such a short & sweet review with recommendation. Appreciate it a lot. Glad it fit your needs!

October 28, 2020

Awesome app to get everything organized! The assistance is fast and so good at helping, would recommend 10/10! Thank you:)

Cüic
Spain
About 2 months using the app
May 22, 2020

This application is really easy to use, and the developers are very active and caring about customers. Perfect for a startup business. I would definitely recommend downloading this app!

Petruly
Canada
About 2 months using the app