Reviews (429)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer support and the professional look of their websites. Key features include customizable FAQ sections that match brand aesthetics, easy reordering of questions, and keyword search capabilities. The setup and management are straightforward, with reliable performance. Exceptional customer support, especially from developer Bhushan and his team, is frequently noted, offering fast responses and proactive help with customization and technical issues.

November 11, 2020

This app works really well and I have setup everything easily.
It allowed me to create a very useful and neat FAQs page on my store that was better than the one in my paid theme.
Note: I am only using the free side of Easy FAQ.
Keep it up dev!

KX Store
Canada
About 1 month using the app
October 8, 2020

This app is super user friendly and looks as if it was meant for our site. Not to mention the customer service is extremely responsive and helpful!

gathered clt
United States
About 1 month using the app
Edited April 22, 2023

The idea is good.

If you have a Dutch store you are forced to get a premium subscription.
You can not translate the text into your store's languages

This was my bad he contacted me and solved it

Ultimate Gainz
Netherlands
About 1 month using the app
Avocados Lab replied April 22, 2023

Appreciate a lot :) Thanks for understanding and giving me a chance to serve you.

For clarification to others, if you have just 1 language on your store, you don't need a premium subscription of app. You can simply create FAQs in your primary language and app would adapt that and work as usual. Premium subscription is only require if you have more than 1 language :)

March 16, 2021

The app is great! It’s simple to use and it covers all the relevant stuff we needed. The support team is fantastic, they reply to any questions you have and in our case they even helped us with custom CSS that adjusted some things in the app to relate to our store identity.

renommés
United States
About 1 month using the app
May 2, 2020

Great App! - Simple, easy to use and can be customised to fit in well with the store's theme... Would highly recommend!

Quirky Catz
United Kingdom
About 1 month using the app
Avocados Lab replied May 4, 2020

Thanks for such a great review and recommendation! We really appreciate it.

May 19, 2020

Great app and support. The developer is always reaching out and asking if everything is OK and comes with suggestions on how it can look better for your store. Recommended app for a easy FAQ!

Fragorama
Norway
About 1 month using the app
Avocados Lab replied May 20, 2020

Thanks a lot for your honest response! Your satisfaction is our number one priority and it always will be.

May 1, 2020

Great App! Used it for a few FAQ questions and the layout looks great! Quick and easy and I definitely recommend this app!

Jasmins Jewels
Netherlands
About 1 month using the app
Avocados Lab replied May 1, 2020

Thanks a lot for your honest feedback :) Thanks for giving us chance to serve you.

March 25, 2020

Amazing app with wide variety of design looks and functions. Looks clean and native on the website. Thanks a lot!

GameSup
Canada
About 1 month using the app
April 16, 2021

Perfect accordion for the novice. Easy to set up and format with super fast support from the developer himself. Highly recommended!

soundlydirect.com
United Kingdom
About 1 month using the app
Avocados Lab replied April 16, 2021

This really means a lot to us! Thanks a lot for such a nice review.

September 11, 2020

I used this app to create a more responsive and intuitive FAQs page and it helped me execute it perfectly. The amount of design customisation allows me to match it to my theme seamlessly. This app will betters your customers' user experience because they'll be able to find their specific FAQs from categories and the search bar. I tried to make my own FAQs page before but it was becoming a dissertation haha.

Also, 10 FAQs is actually very generous on the Free plan. I've only used 6 so far. Definitely get it! It's brilliant.

Virtuous Prints Co.
United Kingdom
About 1 month using the app