Reviews (440)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce repetitive customer inquiries with a customizable FAQ section that includes multimedia elements and collapsible rows. It offers both free and paid versions, ensuring accessibility for various business sizes. The app is praised for its user-friendly interface, reliable performance on all devices, and responsive customer support that assists with setup and customization.

September 20, 2020

User friendly, efficient and straight forward. This app allowed me to make my FAQ more visually appealing

Cute Boxes and Bags
United States
1 day using the app
Avocados Lab replied September 23, 2020

Merchant satisfaction is out number one priority :) Thanks a lot for reviewing our app. Really appreciate it!

January 4, 2022

This app is great and very straightforward to use and ultra user friendly. Its been a great help and Im so happy with the results. The customer service is excellent, highly recommended!

SEVDALIE
Canada
1 day using the app
Avocados Lab replied January 11, 2022

Really appreciate your feedback! Merchant friendliness always been my top priority, glad you recognized it.

April 21, 2021

Best FAQ app I've used so far. Very easy to use and very very helpful developer love how it makes my FAQs pop!

Holy Moly Bagels
United Kingdom
1 day using the app
Avocados Lab replied April 22, 2021

Your review and satisfaction just means so much! Thanks a lot and welcome onboard!

Edited May 19, 2023

Walked me through my issues to find a resolution. Very responsive and willing to go above and beyond to ensure satisfaction.

Blacklist Provisions
United States
1 day using the app
Avocados Lab replied May 19, 2023

Appreciate your patience so much! Glad to hear that you like my support. Welcome onboard :)

July 21, 2020

Without doubt the best FAQ page available for Shopify. The customisation that you can do to match your store if much better than the most popular FAQ app called help centre. The support is unreal, they always write back extremely quick if you have a question.
I would give 6 stars if I could !

Back 9 Shoes
United States
1 day using the app
November 11, 2020

Nice design solution for FAQ page. Support team is very helpful. I am currently using a free version of this app but that's all I need for now. The only downside might be that this app isn't made for using in Safari browser.

Vazilio
Estonia
1 day using the app
August 3, 2023

The app is easy to use and meets most of my expectation. The developer is supportive and really nice

TrendingCustom™️
United States
1 day using the app
April 7, 2020

Im Happy to recommend this app to anyone, fortunatly for me this was the first app i tried from shopify apps store.
it is super easy to use as its very clear how to use.
as i already knew my stores colour hex codes for my store theme i was able to match my stores styles seamlesly. (not that you would need this to make it look great).
Thankyou for providing such an easy app at a very affordable price. i could have used the free version but for a couple bucks more i simple added a couple more FAQ"S over the free account.

swanky pets club
Australia
About 24 hours using the app
July 27, 2023

I like this app very much, it helps me a lot!
He can be very helpful and the people are very nice and I am very happy with it

Urevo
Hong Kong SAR
About 24 hours using the app
Avocados Lab replied July 28, 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and finding it helpful. Our team takes pride in providing excellent service, and we're delighted to have made you happy. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help you anytime!

May 18, 2022

We just installed the app today but from what I have seen so far the app is highly customizable, the developer is quick to respond & super helpful with making adjustments for little things I could not do myself manually within the app. Thank you!

Routine Olfactory Lab
Canada
About 24 hours using the app
Avocados Lab replied May 18, 2022

Thank you for such a nice review! Those words really mean a lot.