Reviews (429)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.
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I used this app to create a more responsive and intuitive FAQs page and it helped me execute it perfectly. The amount of design customisation allows me to match it to my theme seamlessly. This app will betters your customers' user experience because they'll be able to find their specific FAQs from categories and the search bar. I tried to make my own FAQs page before but it was becoming a dissertation haha.
Also, 10 FAQs is actually very generous on the Free plan. I've only used 6 so far. Definitely get it! It's brilliant.
Fantastic app to add to your website - beautifully designed and the support has been amazing to work with. Lays out my FAQ perfectly. Very grateful for this app.
Thanks a lot for your words! Welcome onboard :)
it helps bring a cleaner and easy-to-read layout for our FAQ page, and it isn't difficult to use. but will be great if we don't need to put the faq page under the 4 default categories.
So glad to hear you found FAQ page easy to read and cleaner! Appreciate your feedback.
Regarding your default slug in URL: That's a limitation from Shopify where they only allow pre-defined slug. We do have a ticket open with them to open it up for regular URLs so hoping to have an update from them soon!
easy to use, amazing, fast and reliable support
Thank you for the wonderful feedback! We're thrilled to hear that you find our app easy to use and appreciate our amazing, fast, and reliable support. If you ever need assistance or have any questions, don't hesitate to reach out. We appreciate your support!
In my opinion best of the FAQs apps out there. Very easy to use. Love the app themes. And customers support is 11/10, very fast replies and very friendly team! Definitely recommend this app!
Oh my god! Thanks a lot for categorizing us as best FAQ app on app store! Really means a lot.
I found this app as a replacement for an older one we had that was being discontinued. I needed something that was easy to use, had a good interface, and was easy to adapt to what I needed. This did the trick. Also, great customer service (fast and efficient).
We are so thrilled to have you onboard! Merchant satisfaction & ease of use is always our topmost priority :)
This app was able to meet my needs and it's so simple and easy to use. I recommend it to anyone, both beginners and long time users.
We would definitely recommend this app to anyone looking for a FAQ app. It looks very professional and it is very easy to setup. We needed some customization and their customer service responded fast and solved our issue instantly.
So so happy to read such satisfying review! Thanks for trust. Welcome onboard!
amazing support and it's the easiest way to add a great looking FAQ
Thank you for your kind words! We're thrilled to hear that you find our support amazing and that our app provides the easiest way to add a great-looking FAQ. If you ever have more feedback or need assistance, feel free to reach out. We appreciate your support!
The app works great and has wide range of customizable aspects. Unfortunately the app doesn't work with the translation app "langify", so I have to wait for shopify to fix the problem, to use the app. But I am hooked with this one! Also Pratik is a very kind developer.
Greetings, Linda
Thanks for such honest review Linda. It was pleasure working with you.
Yes, we all developer community is waiting on Shopify to fix issue around "App proxy localization". We will keep you posted once we hear back from Shopify. They haven't provided ETA for fix yet.