Reviews (429)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer support and the professional look of their websites. Key features include customizable FAQ sections that match brand aesthetics, easy reordering of questions, and keyword search capabilities. The setup and management are straightforward, with reliable performance. Exceptional customer support, especially from developer Bhushan and his team, is frequently noted, offering fast responses and proactive help with customization and technical issues.

August 11, 2021

Fantastic app to add to your website - beautifully designed and the support has been amazing to work with. Lays out my FAQ perfectly. Very grateful for this app.

NaturoBlocks
Canada
About 1 month using the app
Avocados Lab replied August 18, 2021

Thanks a lot for your words! Welcome onboard :)

Edited August 7, 2022

it helps bring a cleaner and easy-to-read layout for our FAQ page, and it isn't difficult to use. but will be great if we don't need to put the faq page under the 4 default categories.

JILLSTUART Eyewear
Hong Kong SAR
About 1 month using the app
Avocados Lab replied August 7, 2022

So glad to hear you found FAQ page easy to read and cleaner! Appreciate your feedback.

Regarding your default slug in URL: That's a limitation from Shopify where they only allow pre-defined slug. We do have a ticket open with them to open it up for regular URLs so hoping to have an update from them soon!

November 8, 2023

easy to use, amazing, fast and reliable support

AesthetoLights
Greece
About 1 month using the app
Avocados Lab replied November 11, 2023

Thank you for the wonderful feedback! We're thrilled to hear that you find our app easy to use and appreciate our amazing, fast, and reliable support. If you ever need assistance or have any questions, don't hesitate to reach out. We appreciate your support!

October 18, 2021

In my opinion best of the FAQs apps out there. Very easy to use. Love the app themes. And customers support is 11/10, very fast replies and very friendly team! Definitely recommend this app!

Pet Loverz
Latvia
29 days using the app
Avocados Lab replied October 20, 2021

Oh my god! Thanks a lot for categorizing us as best FAQ app on app store! Really means a lot.

May 28, 2021

I found this app as a replacement for an older one we had that was being discontinued. I needed something that was easy to use, had a good interface, and was easy to adapt to what I needed. This did the trick. Also, great customer service (fast and efficient).

Vessi
United States
28 days using the app
Avocados Lab replied June 10, 2021

We are so thrilled to have you onboard! Merchant satisfaction & ease of use is always our topmost priority :)

July 22, 2020

This app was able to meet my needs and it's so simple and easy to use. I recommend it to anyone, both beginners and long time users.

EveryandAny
United States
28 days using the app
October 30, 2023

amazing support and it's the easiest way to add a great looking FAQ

bloom bottle
Saudi Arabia
26 days using the app
Avocados Lab replied November 11, 2023

Thank you for your kind words! We're thrilled to hear that you find our support amazing and that our app provides the easiest way to add a great-looking FAQ. If you ever have more feedback or need assistance, feel free to reach out. We appreciate your support!

November 16, 2022

We would definitely recommend this app to anyone looking for a FAQ app. It looks very professional and it is very easy to setup. We needed some customization and their customer service responded fast and solved our issue instantly.

Luriax
United States
26 days using the app
Avocados Lab replied November 28, 2022

So so happy to read such satisfying review! Thanks for trust. Welcome onboard!

July 9, 2020

The app works great and has wide range of customizable aspects. Unfortunately the app doesn't work with the translation app "langify", so I have to wait for shopify to fix the problem, to use the app. But I am hooked with this one! Also Pratik is a very kind developer.
Greetings, Linda

ALINASCHUERFELD
Germany
26 days using the app
Avocados Lab replied July 9, 2020

Thanks for such honest review Linda. It was pleasure working with you.

Yes, we all developer community is waiting on Shopify to fix issue around "App proxy localization". We will keep you posted once we hear back from Shopify. They haven't provided ETA for fix yet.

June 3, 2020

What a brilliant app! Patrik has been nothing but extremely supportive and responsive in helping us with our requests. The app is perfect for our needs - no superfluous features. A clear app, with a clear function, and Patrik has been nothing but helpful. Thanks for the great app! :)

Wraptious
United Kingdom
25 days using the app