Reviews (428)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to streamline customer service by reducing repetitive inquiries with a detailed FAQ section. It offers extensive customization options for seamless brand integration and features like search functionality and keyword tagging, enhancing website professionalism and usability. The setup process is straightforward, and the app operates reliably without slowing down the website. Support is frequently praised for its responsiveness and effectiveness, especially in assisting with customizations and technical issues, helping merchants fully leverage the app's features for improved customer service efficiency.
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Great application! I really like it - so easy to use and great service. I can really recommend it..!
Thanks a lot for such a nice review! Happy to see your recommendation.
This has been super easy to use and they have continued to update and expand the features. Customer service is extremely quick and based in the US. Highly recommend.
Made me really happy reading such nice feedback! Happy to have you onboard and have a long term relationship. Thanks for recommendation!
Excellent customer service. I use this app on another client website and never had any issues. Would highly recommend.
Thanks for such a nice review! Welcome onboard :)
App was super convenient for setting up FAQ for my website. It was easy to use and I love the layout
amazing app, a little difficult when first trying to set up so I do recommend making a clearer guided tutorial for how to do that and a step-by-step process for new users.
Thank you for your valuable feedback! We're delighted to hear that you find our app amazing. We'll definitely take your suggestion to heart and work on creating a more detailed setup tutorial for new users. Your input is incredibly helpful in making our app even better. If you ever have more suggestions or questions, please feel free to share. We're here to assist you every step of the way!
Excellent customer support!
This app is amazing. It's easy to use and you get quick help.
Thank you so much for improving my site!
The best FAQ app I've ever used. Bhushan was super helpful with the setup and very responsive to emails. The customer service is amazing. I would def recommend this app. 10/10.
Thanks a lot for such a nice review! Merchant satisfaction has always been my top priority so glad you recognized that. Welcome onboard!
Amazing service and product - would recommend to anyone to use. Great layout and help making sure the style fitted in with our website (colours and typography)
If you want a great FAQ then this is the one to use
Simple yet powerful. Easy Installation and setup, I tried few other apps, but settled with this. Created my FAQ page in no time. Impeccable customer support.
It was pleasure working with you and fulfilling your needs! Thanks for giving us chance to serve you.
This app looks great and works without any problems. Besides the customer service is amazing. The developer goes out of his way to help you and ensure that your requirements are met. Definitely recommend this app 5/5 stars!
You are most welcome! Thanks a lot for recommendation :) This really means a lot.