Reviews (1,457)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and versatile bundling options, such as fixed prices, percentage discounts, and tiered pricing. They value the real-time inventory updates for maintaining accurate stock levels and the customization options that allow integration with CSS, JavaScript, and platforms like PageFly. Exceptional customer support, particularly from representatives like Jasmine, is frequently praised. Merchants also report increases in sales and average order values due to effective bundle deals.

May 7, 2024

If you are selling a high price product, the cost doesn't make sense.

Solar MaXX RV
United States
2 minutes using the app
Fast Bundle replied May 30, 2024

Dear friends at Solar MaXX RV,

Thank you for taking the time to leave a review and share your concerns. We completely understand your point about the cost not making sense for high-priced products.

As mentioned in our emails, we recognize that shops with higher-priced items may need different pricing options. Based on your feedback, we've updated our pricing model and added an FAQ on our pricing page to inform merchants with high Average Order Values (AOV) that we can offer customized plans.

We would love to apply these adjustments to your shop so you can benefit from our app's features, and build bundles to increase your sales. We have tried reaching out to you multiple times via phone, email, and Instagram, but haven't received a response yet. Please contact our support team at your earliest convenience so we can assist you promptly. You can also reach out to our Head of Customer Satisfaction at kate@fastbundle.co.

We look forward to helping you get the best out of our app and building a lasting, beneficial partnership with your business.

Best regards,
Fast Bundle Team

March 14, 2024

L'outil fonctionne très bien et le support est d'une très grande réactivité. Les demandes customs sont implémentées très rapidement également.

Céladon Paris
France
9 days using the app
Fast Bundle replied March 20, 2024

Merci pour votre avis ! Nous sommes heureux que notre outil et le support réactif répondent à vos besoins. Votre satisfaction est notre objectif !🎯

June 15, 2024

Great App

Tortiba
Lebanon
22 minutes using the app
Fast Bundle replied June 24, 2024

Thanks so much! We're glad you think so!

March 10, 2024

atendimento super rápido e eficaz

Purezaskin
Brazil
About 2 months using the app
Fast Bundle replied March 16, 2024

Grato pelo elogio! Rapidez e eficácia são nossas metas. Felizes em acertar!

November 9, 2024

I highly recommend Sophie! She has been incredibly helpful in every aspect – always ready to answer questions and provide detailed explanations. Every time I needed support or guidance, Sophie was there with a calm and professional approach that made me feel truly supported. Her ability to explain complex topics in a simple and understandable way has really made a difference for me. Thank you for the fantastic service, Sophie!

Norskaer
Denmark
About 1 hour using the app
November 9, 2024

Tommy helped me through it, fast service!

Quosy
Belgium
About 1 hour using the app
April 11, 2024

they are responding too quick and solving everything also ben is too nice

Mağazam
Türkiye
About 2 hours using the app
Fast Bundle replied April 17, 2024

Thank you for your positive feedback! We're pleased to hear you've had a great experience with our team, especially Ben.🙂

November 16, 2023

Great in-app support!

Amanda Wathen
United States
26 days using the app
Fast Bundle replied November 23, 2023

We are thrilled to read your review. Thank you for that. We hope you can make the most of the app.🔥

November 9, 2024

Thank you.... Sophie for very excellent support

wowgrabnow
India
25 minutes using the app
January 30, 2024

great expereince

ActiveArmor
United States
8 months using the app
Fast Bundle replied February 3, 2024

We're glad you had a great experience. Your support motivates us to keep doing our best. Looking forward to serving you again!