Reviews (1,521)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customizable bundle options, which easily integrate into store designs and support various bundling strategies like fixed prices and percentage discounts. These features are credited with boosting average order values and sales. The app also offers real-time inventory updates to prevent overselling and maintains high customer satisfaction. Exceptional customer support, particularly from representatives like Jasmine, and integration with tools like PageFly for creating custom landing pages are also highly praised. Merchants find the setup straightforward, facilitated by clear instructions and a drag-and-drop feature.

March 10, 2024

atendimento super rápido e eficaz

Purezaskin
Brazil
About 2 months using the app
Fast Bundle replied March 16, 2024

Grato pelo elogio! Rapidez e eficácia são nossas metas. Felizes em acertar!

November 19, 2024

maya was very kind

Pocket Arcade
United States
About 1 hour using the app
June 8, 2024

Unbelievably good customer service!

Trendyz
Canada
7 minutes using the app
Fast Bundle replied June 24, 2024

Thank you! We're thrilled to hear you had a great experience!

November 19, 2024

It's a little clunkly at first but you get used to it. I like how you can preview the bundle you're making before you publish it.

Also, Mike knows his stuff and helped me by identifying the type of bundle I needed

Fire Blanket Co
United States
About 1 hour using the app
June 19, 2024

Incredible costumer service, I was helped by a guy named "Tommy" who helped me throughout all my doubts and helped me with the plans! 5 stars for him.

My Store
United States
June 3, 2024

Aplicativo extremamente util e fazer de usar. Suporte ótimo e rápido. Aconselho o uso.

My Store
Portugal
12 days using the app
Fast Bundle replied June 9, 2024

Obrigado pela recomendação! Que bom que você está satisfeito com o app e o suporte.

May 7, 2024

If you are selling a high price product, the cost doesn't make sense.

Solar MaXX RV
United States
2 minutes using the app
Fast Bundle replied May 30, 2024

Dear friends at Solar MaXX RV,

Thank you for taking the time to leave a review and share your concerns. We completely understand your point about the cost not making sense for high-priced products.

As mentioned in our emails, we recognize that shops with higher-priced items may need different pricing options. Based on your feedback, we've updated our pricing model and added an FAQ on our pricing page to inform merchants with high Average Order Values (AOV) that we can offer customized plans.

We would love to apply these adjustments to your shop so you can benefit from our app's features, and build bundles to increase your sales. We have tried reaching out to you multiple times via phone, email, and Instagram, but haven't received a response yet. Please contact our support team at your earliest convenience so we can assist you promptly. You can also reach out to our Head of Customer Satisfaction at kate@fastbundle.co.

We look forward to helping you get the best out of our app and building a lasting, beneficial partnership with your business.

Best regards,
Fast Bundle Team

April 11, 2024

they are responding too quick and solving everything also ben is too nice

Mağazam
Türkiye
About 2 hours using the app
Fast Bundle replied April 17, 2024

Thank you for your positive feedback! We're pleased to hear you've had a great experience with our team, especially Ben.🙂

January 30, 2024

great expereince

ActiveArmor
United States
8 months using the app
Fast Bundle replied February 3, 2024

We're glad you had a great experience. Your support motivates us to keep doing our best. Looking forward to serving you again!

March 8, 2024

Great support

Lint Cleaner
United States
16 days using the app
Fast Bundle replied March 14, 2024

Thrilled to hear that! Your satisfaction is our top priority. 💖