Reviews (274)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue by recovering abandoned carts with automated SMS and email reminders. They value its user-friendly interface, multi-channel outreach, and easy installation. The app is noted for its smooth operation and effective customer support, which is available 24/7 to assist with marketing campaigns and technical issues, enhancing customer engagement and sales recovery.

September 25, 2024

We love FASTR! We have been using for abandoned cart recovery for a while now and it is easy to use. The staff is also great. Arthur is super helpful and quick with responding. My only feedback is that you can't add pictures to the texts to help with advertising.

Pippy Sips
United States
Almost 2 years using the app
October 11, 2024

This abandoned cart recovery tool is truly outstanding. The customer support team, particularly Patrick, provides exceptional assistance. The app's user-friendly interface and powerful features make it a standout choice in the market for abandoned checkout recovery systems. The results are genuinely impressive. I wholeheartedly recommend this solution to any shopify shop owner looking to boost their conversion rates by effectively recovering abandoned carts.

ESLX&Ariony
Croatia
About 2 months using the app
October 20, 2024

Very easy-to-use app. No need to spend hours configuring anything. It's all practically done for you. Just adjust some text and you're done. I highly recommend this application.

Onemuiz
Spain
About 1 month using the app
October 4, 2024

Patrick, my customer service rep, got back to me quickly and came up with a simple solution. I love this app and the different ways to recover abandoned checkouts.

Mistzograv
Bulgaria
About 2 months using the app
October 8, 2024

It's easy to install and use, and the online support is excellent. That's all you need for email marketing. I highly recommend this app.

ROOMANTA
United Arab Emirates
About 2 months using the app
October 17, 2024

I installed the app a few hours ago and customer support was very helpful in setting up reminders for abandoned checkouts. They also gave me some very practical advice. Thank you very much.

XELAZIR
Poland
About 1 month using the app
September 28, 2024

Min. 5 stars is all we can give this software. When you think email /sms marketing - think Fastr... The customer support is top notch, and the software has a bright and exciting future ahead of it. Thank you Patrick, thank you Fastr.

KayuRani
Japan
About 2 months using the app
September 25, 2024

I've just installed the app and it looks really cool and useful for recovering abandoned checkouts. In less than a minute Patrick helped me set up the app with SMS and email reminders. A superb app and top-notch customer support. The results will certainly live up to my expectations. I highly recommend this app!

Vlyram
Canada
30 days using the app
September 29, 2024

Right now, I absolutely need this app. Exactly what I've been looking for. Does the job. I recommend it!

AnderDun
Norway
About 2 months using the app
September 11, 2024

At first, I was a little hesitant, but Fastr's support team (David and Patrick) exceeded my expectations. Their quick responses and invaluable advice helped me set up the app smoothly. Since then, the system has worked perfectly and my reminders have been sent very smoothly. I highly recommend Fastr to all Shopify store owners!

PlavoKutak.
Croatia
About 2 months using the app