Reviews (275)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue by recovering abandoned carts with automated SMS and email reminders. They value its user-friendly interface, multi-channel outreach, and easy installation. The app is noted for its smooth operation and effective customer support, which is available 24/7 to assist with marketing campaigns and technical issues, enhancing customer engagement and sales recovery.

January 5, 2025

Don't waste your time using this app, the supposed recovery emails goes directly to spam folder, they are sending them from info[at]chkt.me and has been reported as spam several times, so it goes directly into the spam folder so you are using a service that basically it cost money and it doesn't work.

Golden Beards
Denmark
Almost 2 years using the app
Royal Apps replied January 6, 2025

Thanks for your feedback! Actually, we have an option that allows you to send the emails from your own domain. You just need to complete some few steps by setting up the DNS.

Just go to Settings > Email > Notify customer from my domain.

Please reach to our support team and we'll be happy to assist you!

October 20, 2024

Very easy-to-use app. No need to spend hours configuring anything. It's all practically done for you. Just adjust some text and you're done. I highly recommend this application.

Onemuiz
Spain
About 1 month using the app
October 11, 2024

This abandoned cart recovery tool is truly outstanding. The customer support team, particularly Patrick, provides exceptional assistance. The app's user-friendly interface and powerful features make it a standout choice in the market for abandoned checkout recovery systems. The results are genuinely impressive. I wholeheartedly recommend this solution to any shopify shop owner looking to boost their conversion rates by effectively recovering abandoned carts.

ESLX&Ariony
Croatia
About 2 months using the app
September 25, 2024

We love FASTR! We have been using for abandoned cart recovery for a while now and it is easy to use. The staff is also great. Arthur is super helpful and quick with responding. My only feedback is that you can't add pictures to the texts to help with advertising.

Pippy Sips
United States
Almost 2 years using the app
October 4, 2024

Patrick, my customer service rep, got back to me quickly and came up with a simple solution. I love this app and the different ways to recover abandoned checkouts.

Mistzograv
Bulgaria
About 2 months using the app
October 17, 2024

I installed the app a few hours ago and customer support was very helpful in setting up reminders for abandoned checkouts. They also gave me some very practical advice. Thank you very much.

XELAZIR
Poland
About 1 month using the app
October 8, 2024

It's easy to install and use, and the online support is excellent. That's all you need for email marketing. I highly recommend this app.

ROOMANTA
United Arab Emirates
About 2 months using the app
October 18, 2024

Very useful app with the ability to do both marketing and abandoned checkout recovery via email, SMS and push notification in a single app.

ofinÜke°
Germany
About 2 months using the app
October 21, 2024

Easy to use, it is a useful tool for marketing and recovering abandoned checkouts.

Venum Liptus
Mexico
2 months using the app
October 10, 2024

I've been using their app for days and I'm always amazed at the quality of their customer service, especially Mr. Patrick, thank you for helping me solve my problem.

Decor-Elentora
Spain
About 2 months using the app