Reviews (275)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

September 25, 2024

We love FASTR! We have been using for abandoned cart recovery for a while now and it is easy to use. The staff is also great. Arthur is super helpful and quick with responding. My only feedback is that you can't add pictures to the texts to help with advertising.

Pippy Sips
United States
Almost 2 years using the app
October 4, 2024

Patrick, my customer service rep, got back to me quickly and came up with a simple solution. I love this app and the different ways to recover abandoned checkouts.

Mistzograv
Bulgaria
About 2 months using the app
September 11, 2024

At first, I was a little hesitant, but Fastr's support team (David and Patrick) exceeded my expectations. Their quick responses and invaluable advice helped me set up the app smoothly. Since then, the system has worked perfectly and my reminders have been sent very smoothly. I highly recommend Fastr to all Shopify store owners!

PlavoKutak.
Croatia
About 2 months using the app
September 28, 2024

Min. 5 stars is all we can give this software. When you think email /sms marketing - think Fastr... The customer support is top notch, and the software has a bright and exciting future ahead of it. Thank you Patrick, thank you Fastr.

KayuRani
Japan
About 2 months using the app
September 25, 2024

I've just installed the app and it looks really cool and useful for recovering abandoned checkouts. In less than a minute Patrick helped me set up the app with SMS and email reminders. A superb app and top-notch customer support. The results will certainly live up to my expectations. I highly recommend this app!

Vlyram
Canada
30 days using the app
October 11, 2024

This abandoned cart recovery tool is truly outstanding. The customer support team, particularly Patrick, provides exceptional assistance. The app's user-friendly interface and powerful features make it a standout choice in the market for abandoned checkout recovery systems. The results are genuinely impressive. I wholeheartedly recommend this solution to any shopify shop owner looking to boost their conversion rates by effectively recovering abandoned carts.

ESLX&Ariony
Croatia
14 days using the app
September 12, 2024

Fastr is great. The multi-channel approach, which combines SMS, email and push notifications, has proved very effective in reaching customers. The installation took just a little time, but the results will be worth it. Our abandoned cart conversions will increase significantly, making Fastr a valuable addition to our e-commerce toolbox.

Llommajusb°
Sweden
About 2 months using the app
October 8, 2024

It's easy to install and use, and the online support is excellent. That's all you need for email marketing. I highly recommend this app.

ROOMANTA
United Arab Emirates
About 2 months using the app
September 29, 2024

Right now, I absolutely need this app. Exactly what I've been looking for. Does the job. I recommend it!

AnderDun
Norway
About 2 months using the app
September 29, 2024

I have this app installed on one of my shops and they work very well with very good results. I highly recommend it!

JOAONAYU YU
Japan
About 1 month using the app