Reviews (57)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective abandoned cart recovery features, boosting sales and conversion rates through SMS, email, and push notifications. The user-friendly interface is easy to install and configure, with customizable automated reminders. The app's performance is noted as fast and reliable, enhancing customer engagement and sales. Customer support is also praised for its responsiveness and helpfulness.
Refine
-
By rating
good customer service but the app needs to provide more transparency by providing proper data about how many SMS being sent to which country and how much i got charged. I have discussed all this with David, noted all the stuff and promised to make improvements to it.
The app fees should be more transparent and customer service could be trained better to deal with payment issues. Had to contact Shopify, then file a report to my bank. The app sorted the refund at the end.