Fastr: SMS & Email Marketing , 140 reviews

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
    126
  • 3% of ratings are 4 stars
    4
  • 2% of ratings are 3 stars
    3
  • 1% of ratings are 2 stars
    1
  • 4% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants appreciate this app for its effective handling of abandoned carts and sales boost. They find it user-friendly with valuable features like SMS marketing, email flows, and pop-ups. The customer service is responsive, with certain representatives earning special mentions. Many merchants report immediate sales results and value its performance and data provision. The support team is known for quick problem-solving. The pricing model, based on recovered revenue, is seen as beneficial, especially for small businesses.

October 9, 2023

good customer service but the app needs to provide more transparency by providing proper data about how many SMS being sent to which country and how much i got charged. I have discussed all this with David, noted all the stuff and promised to make improvements to it.

Pendants Bazaar
Canada
Over 1 year using the app
Edited June 2, 2022

I had to uninstall it because of the impossibility to customize the body email´s text..., once you send the email, it shows small, boring and practically unreadable in mobile phones.... The app looks great but with the big effort we need to accomplish in order to obtain an abandoned cart, we have to had all the tools to claim attention of potential customers in our emails, with fonts, colours, syzes, allignments, images, etc... If this company solve this, this app will be great, but at this time I have to uninstall it.

deRodríguez
Spain
2 days using the app
Royal Apps replied May 31, 2022

We are so sorry to hear that🙏 Our dev. team working on this feature right now, and it should be available in a few months. Any chance I can notify you once we release this update?

March 26, 2021

Looks pretty good at a first glance but it creates conflicts with other apps and make the website almost not functional. Make sure you check after you install it.

STREET STYLE RO
Romania
35 minutes using the app
Royal Apps replied July 1, 2021

Hi there,

All these issues have been fixed. You better give the app another chance ;)

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