Reviews (58)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective abandoned cart recovery, enhancing conversion rates and customer engagement through SMS, email, and push notifications. It features a user-friendly interface with automatic reminders and pre-configured messages, simplifying the checkout recovery process. The app also supports multi-channel marketing campaigns and is praised for its responsive and helpful customer support. Installation is quick and easy, leading to immediate improvements in cart recovery rates.

September 12, 2024

Fastr is great. The multi-channel approach, which combines SMS, email and push notifications, has proved very effective in reaching customers. The installation took just a little time, but the results will be worth it. Our abandoned cart conversions will increase significantly, making Fastr a valuable addition to our e-commerce toolbox.

Llommajusb°
Sweden
21 days using the app
March 19, 2024

Very impressed with this app. Has worked wonders for our company. Customer service is great and normally answer immediately. Special mention to David who helped with the setup and filling me in on all the steps to get us up and running.

Claro Jewels
United Kingdom
Almost 3 years using the app
Edited April 19, 2023

I have this App since a while and it is great, I could recover so many sales. And Alex is always here to help and answer your questions or concerns. Highly recommend it.

String Power - Violin Shop
United States
Over 1 year using the app
Rapi Apps replied August 11, 2021

Thank you so much for your amazing review. Our support team is always here to help 24/7😎

July 23, 2024

Incredibly easy to install! The customer service, especially Patrick, was outstanding - quick to respond and a pleasure to work with. I'm confident this app will boost my revenue, especially with its checkout abandonment recovery feature. The user-friendly interface is impressive, navigation is a breeze, and the built-in chatbox for questions is a fantastic addition. The whole experience has been smooth and promising. I'm excited to see its full impact on my business. Big thanks to the team for this well-designed product and excellent support!

Harmony Home
Canada
2 days using the app
Edited June 16, 2021

I have been using the app for a couple of months now and it is performing very good. Today I needed support on a minor issue and my request was dealt with, quickly and expertly, through the in-built message panel. I really appreciate the support. Thank you!

PetDoctors - Loja Online
Portugal
3 months using the app
Rapi Apps replied June 16, 2021

Thank you so much for your awesome review and the feedback :) Our support team is always here to help 24/7😎

May 13, 2022

Great app! it helped us immediately to convert prospects into customers. It's easy to install and manage. We recommend it to help you save time and automatize your shopping cart emails easier.

Fashion NetClub
United States
About 1 month using the app
Rapi Apps replied May 14, 2022

Thank you for your great review🙏 We built the app specifically for your needs😎

May 18, 2024

Bonne application, m'a fait gagné des ventes en plus, et une assistance client parfaite (Patrick). On parle avec des vrai personnes en direct.

LaserBeauty
France
3 months using the app
February 15, 2023

I was having trouble getting the abandoned cart emails to go out at their scheduled times. Ashley from Carti.io helped me by walking me through how to turn off abandoned carts in Shopify, as well as check email subscribers.

Total Finishing Supplies
United States
6 days using the app
Edited March 26, 2021

Quick and reliable support team with good technical knowledge. Another important highlight is that you will not be charged until you make good profit.

Dinolabeldigital
India
3 days using the app
Rapi Apps replied March 26, 2021

Thank you so much for your review :) Our support team is always here to help 24/7😎

August 27, 2020

Cart recovery has been a pain in my store for a while, I used to send one cart recovery email and it converted well, but this is a game changer. The support team helped me configure 3 abandoned cart recovery email, same with SMS (which works great BTW!!!) and 3 with push notifications. my order recovery rate improved significantly since I started using Carti.

LitShape
United States
3 days using the app
Rapi Apps replied August 27, 2020

Thank you for the review! making it easy is our moto :D