Fastr: SMS & Email Marketing , 140 reviews

Overall rating
4.6
Counts per rating level
  • 90% of ratings are 5 stars
    126
  • 3% of ratings are 4 stars
    4
  • 2% of ratings are 3 stars
    3
  • 1% of ratings are 2 stars
    1
  • 4% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants appreciate this app for its effective handling of abandoned carts and sales boost. They find it user-friendly with valuable features like SMS marketing, email flows, and pop-ups. The customer service is responsive, with certain representatives earning special mentions. Many merchants report immediate sales results and value its performance and data provision. The support team is known for quick problem-solving. The pricing model, based on recovered revenue, is seen as beneficial, especially for small businesses.

April 5, 2024

Pas trop male pour le moment je n'ai pas encore tout teste

PolyUnik
Belgium
2 months using the app
November 4, 2021

I like the app but it's conflicting with our promotions. If we don't have promotions then I will turn it on. We feel that our customers will get confused if they see 2 promotions. Since ReConvert Upsell & Cross Sell is post sales, that works well for us. This will persuade them to buy more. Thank you.

Obioma Fashion
United States
Almost 2 years using the app
March 17, 2023

Customer Service was excellent - really quick to respond and assist within the app chat box.
It would be good if the email could be editing to be more in line with store branding.

KIŠH STUDIO
United Kingdom
Over 1 year using the app
January 4, 2021

The support team is very quick in responding to questions. Their answers are very concise and helped me with the troubles I had. Overall, the app looks good and I hope it converts well. One thing I would like to have seen is the ability to customize the emails a lot more. Like adding additional products an such.

FL-TAC
United States
5 months using the app
1
1