Reviews (275)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

September 25, 2024

We love FASTR! We have been using for abandoned cart recovery for a while now and it is easy to use. The staff is also great. Arthur is super helpful and quick with responding. My only feedback is that you can't add pictures to the texts to help with advertising.

Pippy Sips
United States
Almost 2 years using the app
May 24, 2024

Application très bien conçue, avec des fonctionnalités pratiques. Je recommande vivement !

Merci à Patrick pour son soutien exceptionnel. Vous avez été rapide, professionnel, et vos réponses ont été très claires. Votre aide a été très appréciée.

FLUXIRA
France
23 days using the app
April 5, 2024

Pas trop male pour le moment je n'ai pas encore tout teste

PolyUnik
Belgium
2 months using the app
March 17, 2023

Customer Service was excellent - really quick to respond and assist within the app chat box.
It would be good if the email could be editing to be more in line with store branding.

KIŠH STUDIO
United Kingdom
Almost 3 years using the app
November 4, 2021

I like the app but it's conflicting with our promotions. If we don't have promotions then I will turn it on. We feel that our customers will get confused if they see 2 promotions. Since ReConvert Upsell & Cross Sell is post sales, that works well for us. This will persuade them to buy more. Thank you.

Obioma Fashion
United States
Almost 2 years using the app
January 4, 2021

The support team is very quick in responding to questions. Their answers are very concise and helped me with the troubles I had. Overall, the app looks good and I hope it converts well. One thing I would like to have seen is the ability to customize the emails a lot more. Like adding additional products an such.

FL-TAC
United States
5 months using the app