Reviews (276)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

September 11, 2020

So far no complaints... there are still a few features missing but it seems like they release new features every few days so I'm not worried. What's more important to me is how responsive the customer support is. They usually answer right away, I'll recommend this tool for abandoned cart recovery automation.

zissu themes
United States
Over 3 years using the app
Royal Apps replied September 11, 2020

 Thank you for the review! we're doing our best here haha

December 27, 2020

Clean interface and Tech Support aren't people, they are wizards. Thank you for making what could have been a painful process easy!!!

Erica Reeder
United States
Over 3 years using the app
Royal Apps replied December 27, 2020

Thanks for the review! We're always happy to help :D

December 9, 2020

Nice app and great customer service. I like the functionalities which is helpful in getting orders realized.

ISPEKTRUM
Canada
About 3 years using the app
Royal Apps replied December 9, 2020

Thanks for this great review !) The support team is available 24/7

Edited April 19, 2023

I have this App since a while and it is great, I could recover so many sales. And Alex is always here to help and answer your questions or concerns. Highly recommend it.

String Power - Violin Shop
United States
About 3 years using the app
Royal Apps replied August 11, 2021

Thank you so much for your amazing review. Our support team is always here to help 24/7😎

November 26, 2020

Love the fact I can start doing cart recovery with 3 channels in a single click! Fast customer support and great results so far.

ZooSurf
Israel
Over 2 years using the app
Royal Apps replied November 26, 2020

Thanks! We're always here to help... Soon we're adding Facebook messenger recovery too :D

October 29, 2020

Only 24 hours with the app and I got more sales! a really comfortable way to write what you want to your Customers!
thank you CARTI!!

mestylebottle
Israel
Over 2 years using the app
Royal Apps replied October 30, 2020

Thank you so much for the review, we're always happy to help Shopify sellers sell!

Edited March 26, 2021

Quick and reliable support team with good technical knowledge. Another important highlight is that you will not be charged until you make good profit.

Dinolabeldigital
India
Over 2 years using the app
Royal Apps replied March 26, 2021

Thank you so much for your review :) Our support team is always here to help 24/7😎

April 30, 2022

Estou no inicio do uso do app, posteriormente poderia avaliar melhor. O atendimento e suporte do Vladimir foi excelente.

iBonni Innovation Store
Brazil
About 2 years using the app
Royal Apps replied May 1, 2022

Obrigado pela sua avaliação🙏 Nossa equipe de suporte está sempre pronta para ajudar 24 horas por dia, 7 dias por semana😎

February 17, 2022

i love to get something that i pay for if it works for us this is fantastic and I will 100% support this APP

Smart Watch South Africa
South Africa
About 2 years using the app
Royal Apps replied February 17, 2022

Thank you for your great review🙏 Our team is always ready to help you 24/7😎

January 13, 2021

The app is really easy to install.
I had a technical glitch that affeted my store and customer support replied within minutes and helped me sovle the issue. I fully recommend.

Big Boutique
France
About 2 years using the app
Royal Apps replied January 13, 2021

Thank you so much for your review :) Our support team is always here to help 24/7😎