Reviews (276)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

December 21, 2021

this app recovers more than a 5-digit numbers in the last 30 days , please don't miss out everybody !

Speed 70
Hong Kong SAR
About 2 years using the app
Royal Apps replied December 21, 2021

Thank you for your great review🙏 Our team made this app. specifically to increase your revenue and boost your sales😎

February 17, 2021

Customer service is brilliant. Always ready to help... and fast. I am just about to launch my store and I am very excited as the apps from this company make my shop look pro and will for sure help with upselling and follow-ups. Check out their other apps too. The good thing is that their payment scheme follows your income so even newbies will not break their pocket.

FurPawSake
Philippines
Almost 2 years using the app
Royal Apps replied February 23, 2021

Thank you for the 5 stars review🙏

September 10, 2020

cart recovery on steroids, on the first day I've recovered 4 orders. the fact that I'm not even going to pay for the next 30 days and it's already generated over $100 is insane! They have great customer support over chat and they're very responsive and friendly. Waiting for the browse abandonment feature ;)

In The Land Of Spice
United States
Over 1 year using the app
Royal Apps replied September 11, 2020

Thank you so much for this review! we really appreciate it :D

March 7, 2022

very helpful app to be used , it seems great result is going to show . it is easy and comfortable for beginners.

Mark Ryden Bag
Lebanon
Over 1 year using the app
Royal Apps replied April 27, 2022

Thank you for your great review🙏 We made the user-friendly design specifically for our customers😎

December 6, 2023

Merci David pour son aide, il est très réactif et sympathique et n'hésite pas à vous aider, je recommande !

Amoryva
France
26 days using the app
November 9, 2020

I think this is a great app for any new small business owners. Since this app won't charge you by the impression but instead just the amount of dollars recovered which I think it is a fair deal. It will be free to use if it is under $100 recovered by this app. So far so good and it is very user friendly.

Rejoice For Life
United States
Over 1 year using the app
Royal Apps replied November 9, 2020

Thank you so much for your review! I hope you'll get many recovered orders with our app :)

Edited August 13, 2021

I would like to change my review from 3 to 5 star. Here's why: I am few mins away from uninstalling and telling my other 1000+ sellers in our FB group about my experience with this app. As I mentioned in my initial review, there were customers who still got abandoned cart emails even if they already purchased. Good thing, Vladimir and Konstantin assisted me and my issue was communicated to the developers and even reported to his CEO immediately. He went beyond what I needed and he deserves recognition or a bonus, if not for him you'll lose a customer. Thank you so much, Vladimir and I will message you if in case I need help again. I will update again if in case I encounter the same issue but so far everything is working OK.

Glowin Skin
Philippines
Over 1 year using the app
Royal Apps replied August 5, 2021

We once again want to apologize for this inconvenience. As we mentioned previously, the patch which will fix the problem will be applied till the end of the next week. We'll update you the same day when the problem will be fixed.

December 28, 2021

Application au top et le support répond très rapidement ! Je vous la conseille vivement .
Vincent Geek Store

Geek Store
United States
Over 1 year using the app
Royal Apps replied January 4, 2022

Merci pour votre excellent avis🙏 Notre équipe est toujours prête à vous aider 24h/24 et 7j/7😎

Edited November 18, 2020

This is a great app with great customer service and the pricing is very fair. On chat, Anton helped answer all my questions. I like that they only charge you for the sales they get you. I can't wait to see how this app develops overtime. It looks like they have a lot of additional add-on's coming soon!

BuildABagg®
United States
Over 1 year using the app
Royal Apps replied November 18, 2020

Thank you for the review! We're building some awesome features for you, stay tuned. 😎

August 12, 2021

Great app that works as intended. I find it easy to use as well, the support is really good and help as best they can!

Coffee Jaguar
United Kingdom
Over 1 year using the app
Royal Apps replied August 30, 2021

Thank you for your great review🙏 Our support team is always ready to help you 24/7😎