Reviews (275)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

October 26, 2021

Amazing service! Had a question and it was answered within 2 minutes. Can't get much better then that.

KittyCat Collars
Australia
About 1 year using the app
Royal Apps replied October 26, 2021

Thank you for your great review and feedback🙏 Our support team is always ready to help you 24/7😎

November 30, 2021

Unbelievable app and even better customer service! Vladamir helped me through the entire SMS text message campaign. He helped me understand the costs and how to manage them, as well as how to add links. I know this will be a success!

OTDR GEAR
United States
About 1 year using the app
Royal Apps replied December 7, 2021

Thank you for your great review🙏 Our team is always ready to help you 24/7😎

November 12, 2020

I'm so glad I found this app. A youtuber mentioned it and I checked them out. They don't have that many reviews so I was a bit sceptical. However, I ended up canceling a paid subscription with someone else to switch to this app. Now I pay nothing and I'm getting MORE! I wish I'd known about this app sooner as I would have saved a lot of money and would have had free SMS. You can't put a price on free. <3 Also, support was SUPER fast. Like immediate. And it was a live person.

Living a Sweeter Life
United States
12 months using the app
Royal Apps replied November 13, 2020

Thank you so much for the review! we're trying to make sure Shopify stores are getting the best value for their money!

November 10, 2021

Really easy to use and a great support function. Got an answer to my question within a couple of minutes. Would 100% recommend

Vita Herbal Nutrition
United Kingdom
11 months using the app
Royal Apps replied November 13, 2021

Thank you for your great review and feedback🙏 Our support team is always ready to help you 24/7😎

February 21, 2024

App uninstalled but still campaigns remain active!!

La Zâne Attitude
Belgium
10 minutes using the app
October 17, 2023

David had Quick response time and took care of my issue ASAP.

Klevij
United States
11 months using the app
August 16, 2020

Best support ever! I installed the app and Eric from the support team helped me set up everything over Zoom call! I already got an abandoned checkout converted into a sale the fact that you can use both SMS notifications, push notifications and emails are great. before that I only used 1 email to recover cart. Thank you guys!

Zissu LTD
Israel
11 months using the app
Royal Apps replied August 16, 2020

Thank you for being our first review! We're always here to help and listen to your needs! thank you for valuable feedback, we'll definitely implement all of it in our roadmap :)

November 22, 2022

Excellent customer service was fast and reliable, and very knowledgeable, Alex answered all my concerns.

sookie store
United States
11 months using the app
January 2, 2023

very very friendly support, helping fast :) i am very happy with the app and looking forward to seeing the first results.

megageschenk
Germany
10 months using the app
April 5, 2021

An awesome app for automation. Great customer support and you can set up browse abandonment and abandoned cart recovery sequences in SMS, Email & push notifications in 1 click. impressive.

theledtailor
United States
10 months using the app
Royal Apps replied April 7, 2021

Thank you so much for your review :) Our support team is always here to help 24/7😎