Reviews (275)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

May 7, 2021

If you are looking for an all in one app that is seamless to use with a set and forget config, then this is it. Push notifications, abandoned cart emails, campaigns and sms in an easy to use app. I barely performed any configurations since this is all taken care of by the app. Customer service was great and quick! Be Great!!

Clumpa
Australia
9 months using the app
Royal Apps replied May 7, 2021

Thank you so much for your awesome review :) Our support team is always here to help 24/7😎

March 31, 2022

I just installed the app, has been easy to install so far, will provide more feedback after few weeks.

TENDIZE.
United States
9 months using the app
Royal Apps replied April 2, 2022

Thank you so much for the review :D

August 18, 2020

I don't usually leave reviews but I really like this app. I used their other app ReConvert for a while and they reached out to me to ask if I'm willing to try this one (while it was still in BETA). I fell in love with it right away. I used Shopify default abandoned checkout email reminder, these guys took it to the next level. It took me some time to get around but Eric from the live chat really helped me out to figure everything out, great customer support :) it's very hard to recover cart but they do it through 3 different channel and the support is great. the best part is I didn't even pay them anything and they already generated about $80 for me :)

Papimimis
United States
8 months using the app
Royal Apps replied August 18, 2020

Thanks for the review! It's been an intense few months in the beta haha!

August 20, 2020

So... 1 app, All the channels I need!

Interesting. It's perfect for checkout recovery but they also have browse abandonment campaigns for each channel which is great for cart recovery too! Support was there to help me in the live chat right away so can't complain about that. I only had it running for a few days and already made about 10 sales from it.

Kewlioo
United States
7 months using the app
Royal Apps replied August 20, 2020

Thank you for the review! I hope you'll get many more sales!

May 1, 2022

It seems to be a very friendly and convenient plugin, great customer service that helped and very fast. Waiting to see the rest of the process in front of you but so far a very pleasant and comfortable feeling!

wilike.bkn
Israel
7 months using the app
Royal Apps replied May 1, 2022

Thank you for your review🙏 Our support team is always ready to help, also we wish you many sales😎

December 29, 2022

Very supportive and helpful customer service advisor, Alex. Will recommend Carti to any doubters. I think Carti will do me good especially with someone like me who is not savvy with marketing.

Smart Family Gift
United Kingdom
6 months using the app
December 9, 2021

So far so good!!!!! We use their other app, Reconvert, so we trust the makers of this! So far, using this for SMS for abandoned carts, so hopefully we can see some return. Their support team is amazing as well - thanks Vladimir for the help!!!!!!! Thank you!

It's Juliet
United States
6 months using the app
Royal Apps replied December 10, 2021

Thank you for your great review🙏 Our team is always ready to help you 24/7😎

April 8, 2021

Awesome thanks Vladimir for the help! Highly recommended!! Hopefully my abandoned cart rate goes up thanks team!

Lovepawz
United States
6 months using the app
Royal Apps replied April 8, 2021

Thank you for the review! I'm sure your recovery rate will go up :D

February 1, 2021

Amazing App! Amazing customer support
got help all the way, I'm dumb with those apps but got everything covered

Fight For Fitness
Israel
6 months using the app
Royal Apps replied February 2, 2021

Thank you so much for the review! We're doing our best :)

December 12, 2020

WOW... So easy to set up!!!. I must say that this is the first app that is bringing customers back to purchase. Also targets browse abandonment. Highly recommended.

The Barking Dog Market
United States
6 months using the app
Royal Apps replied December 13, 2020

Thank you so much! We tried to make it as simple as possible to get started :)