Reviews (275)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

February 2, 2024

très bien.

My Store
France
6 days using the app
August 22, 2020

I'm not sure I understand the difference between cart abandonment and browse abandonment but the support rep tried to explain it to me haha. either way, it works, I saw some cart recovery emails starting to be sent to customers along with SMS. no sales yes but I just configured everything yesterday, I'm not a technical person and this app was super easy to handle to I can recommend it (I'm not using the push notifications feature at the moment because I don't really understand it).

SparklyTrees
Israel
5 months using the app
Royal Apps replied August 23, 2020

Thank you for the review, just so you'll know, cart abandonment is automation dedicated to winning back customer who added something to the cart but didn't complete it. Browse abandonment is meant to win back customers who visited your store without adding anything to their cart, so we display products they viewed. :)

Edited March 22, 2022

Works great! I recommend using the app.
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HUTTRONICS
United States
5 months using the app
Royal Apps replied January 24, 2022

Thank you so much for updating your review! I'm glad the app is working good for you :D

We're always here to help <3

April 29, 2022

I use this app to setup my abandoned carts. it is awesome to use and its customer support is very amazing. i recommend

optimumz
Ghana
4 months using the app
Royal Apps replied May 1, 2022

Thank you for your review🙏 Our support team is always ready to help 24/7😎

May 2, 2023

The App is easy to set up, looks user friendly and Alex was on hand to support from the beginning.

LorrdeHome
United Kingdom
4 months using the app
November 10, 2020

Anton is great and continues to doa great job at helping me set up the Abandoned Cart emails and campaigns. Still a work-in-progress, but am pleased with the App and customer service. Thanks, Anton.

Lil-Feet
United States
3 months using the app
Royal Apps replied November 10, 2020

Thank you very much for your feedback 🙏Our support team is always doing our best 😎

September 7, 2021

Very easy to use. Customizable and automated. Support is really helpful and will help in any way they can!

Irenic Co
South Africa
3 months using the app
Royal Apps replied September 10, 2021

Thank you for your great review🙏 Our support team is always ready to help you 24/7😎

November 8, 2022

Ottima applicazione per il recupero di carrelli abbandonati, e il servizio clienti è veloce rapido e molto gentile.

Gioielleria Cortese Ornella
Italy
3 months using the app
April 26, 2022

I use the app to help my customers to purchase when they hesitate at check out or forget to complete their purchase. I like how the app is able to send messages offering discounts at different stages of the customer checkout to get them to complete their purchase. It is an awesome app to have on your website.

Valmurr Wigs Wefts And More
United States
3 months using the app
Royal Apps replied April 27, 2022

Thank you for your great review🙏 We built the app specifically for your needs😎

Edited December 14, 2020

This is a little known api in the store that has great potential to make sales and recover carts. It is working very well for our store, we love it. We recommend this api 100%

Mykidsnuk
United States
3 months using the app
Royal Apps replied December 15, 2020

Thank you for the review! We're glad it's working fine for you, we have a lot more coming!!!