Reviews (275)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

December 1, 2020

The best abadoned cart app I've ever seen so far. They take good care of the customers and are very fast. Thanks Vladimir.

Decorora
Türkiye
3 months using the app
Royal Apps replied December 1, 2020

Thank you for the reveiw! Recovering cart is our number 1 mission! :D

November 29, 2020

Excellent App, solves the problem of abandoned cars in a simple and effective way, and a good price since one pays for the money value of the recovered cars.
Excelent support!

Other World Gift
United States
3 months using the app
Royal Apps replied November 29, 2020

Thank you very much for your feedback 🙏Our support team is always doing our best 😎

February 27, 2021

Emoticons can be used. The customization function is powerful. Help in case of problems is very timely. I will continue to use it.

JOTO POTTERY
United States
3 months using the app
Royal Apps replied February 27, 2021

Thank you for the 5 stars review🙏

August 12, 2023

Patrick helped me a lot, He is a really good guy. He explained all the function to me, helpful! Thank you.

Special Finds 4 You
United States
3 months using the app
August 14, 2023

Fastr completely changed how I handle abandoned carts in my Shopify store. Their amazing flows through texts, emails, and pop-ups seriously boosted my store's success. Before Fastr, I had a tough time with cart recovery. But with their flows, it was like magic! Spending just $9 ended up bringing around $800 from recovered sales. It's honestly pretty incredible. Thanks Marc for helping me setup the funnels. It's been a game-changer for my store

Airslip
Canada
3 months using the app
Edited June 16, 2021

I have been using the app for a couple of months now and it is performing very good. Today I needed support on a minor issue and my request was dealt with, quickly and expertly, through the in-built message panel. I really appreciate the support. Thank you!

PetDoctors - Loja Online
Portugal
3 months using the app
Royal Apps replied June 16, 2021

Thank you so much for your awesome review and the feedback :) Our support team is always here to help 24/7😎

November 11, 2023

good work

doordropshop.co
United States
2 months using the app
November 17, 2020

AWESOME customer support via chat. Vladimir is very helpful. It is still a work in progress but cannot wait to see it in action.

Venus Designer Jewelry
United States
2 months using the app
Royal Apps replied November 18, 2020

Thank you for the review! we're always here to help :D

August 18, 2020

What a great app. It is an all in one Abandoned Cart Recovery app. It includes Web push, email and sms. You get all you need for the task. The customer service is superb. Eric from the CS walked me through every step and even suggest strategy for using the app. I highly recommended.

SOFIE LODGE
Hong Kong SAR
2 months using the app
Royal Apps replied August 18, 2020

Thank you so much for the review! always here to help. We're launching Messenger channel too soon! so stay tuned :)

September 16, 2020

I’m a beginner and don’t know much about abandoned cart recovery.
They support team helped me to learn the product and set up abandoned cart emails reminders and the same with sms.
Thanks

Long Luxury Lashes
Qatar
About 2 months using the app
Royal Apps replied September 21, 2020

Thank you for the review! we're all about cart recovery :D