Reviews (275)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

December 21, 2021

great app received a very good support they are very helpful and helped me with my problems to solve them

Dany attal
France
3 days using the app
Royal Apps replied December 21, 2021

Thank you for your great review🙏 Our team is always ready to help you 24/7😎

August 20, 2020

Cool idea to have all cart recovery automation in 1 place. I asked for a small feature to add and they added it within a day (I needed to edit the logo in the abandoned cart recovery email)... impressed with the support team. so far the SMS abandoned cart abandonment sequence is performing the best. a few features are still missing but it seems like they're building them fast :)

Tree of Color
Israel
2 days using the app
Royal Apps replied August 20, 2020

Thank you for that! we're a small team so we try to make changes quickly for our customers

March 11, 2023

Excellent customer service! They were quick to help me set everything up and make sure it was all working.

LunaMD™
United States
2 days using the app
April 13, 2023

The customer service for this app has been super helpful! Lee-ann has gone over and above what I would expect based on the service I've received from other companies' apps I have used on my Shopify store. Very proactive in their approach to customer service.

Simply Sues Naturally.com
United States
1 day using the app
Royal Apps replied April 13, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

May 1, 2023

Fantastic service. Can’t wait to see the results. Alex is great helping me get everything set up. I would recommend this app.

Deep Nerdd
United States
1 day using the app
August 20, 2022

Support was there before the app even loaded first. Love it. I enabled my automatic recovery and just waiting for the cashflow to come in. Sick app. Saves me so much time to build and enable what this app offers

Crave Fancy
Canada
About 21 hours using the app
August 30, 2020

AMAZING CUSTOMER SUPPORT - they helped me out with the setup process and showed me how everything works. we set abandoned cart recovery reminders via sms email and push notifications. i was missing a feature and they added it the next day. thanks!

99Jersey
United States
About 21 hours using the app
Royal Apps replied August 30, 2020

Thank you for the review! we're always here to help and we hope eventually the app will be good enough for you!

October 25, 2023

very helpful team

Mtgary - متجرى
United Kingdom
About 3 hours using the app
November 15, 2020

Best support ever! I installed the app and Eric from the support team helped me set up everything over Zoom call! I already got an abandoned checkout converted into a sale the fact that you can use both SMS notifications, push notifications and emails are...

Mercante24
Germany
About 2 hours using the app
Royal Apps replied November 15, 2020

Thank you so much for the review! Good luck with your store!

January 13, 2022

Alex was very kind and helpful. I installed this app today, and hope this app works well. Can't wait to see it send emails!

CreffectivePaper
South Korea
About 1 hour using the app
Royal Apps replied January 13, 2022

Thank you for your great review🙏 Our team is always ready to help you 24/7😎