Reviews (275)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

September 8, 2024

Thank you for recommending Fastr! This app seems like a game-changer for tackling abandoned checkout. I appreciate your helpful customer service in suggesting such a powerful tool for boosting sales.

XaraleX®
Costa Rica
About 2 months using the app
September 27, 2024

I love this app. Very useful for our store for abandoned checkout recovery and marketing. Thank you David for your assistance.

KIF IMONA
Ghana
About 1 month using the app
September 7, 2024

The app is user-friendly and works flawlessly. It’s a must-have for anyone looking to simplifies abandoned cart recovery.

Luspedue'Store
Denmark
About 2 months using the app
August 12, 2024

This application is fantastic. Customer support is excellent, thanks to Patrick. You can easily set up abandoned cart recovery sequences via SMS, email and push notifications in just a few seconds/minutes. Really impressive. I recommend it to anyone who wants to set up an abandoned checkout recovery system.

Workspace Whim
Switzerland
About 1 month using the app
October 3, 2024

The application is fantastic and we thank you for making it available to us. Excellent work and great support!

ARBINUY
Romania
About 2 months using the app
October 20, 2024

Very easy-to-use app. No need to spend hours configuring anything. It's all practically done for you. Just adjust some text and you're done. I highly recommend this application.

Onemuiz
Spain
3 days using the app
July 23, 2024

As a Shopify store owner, dealing with abandoned carts has always been a significant challenge for me. After trying various apps, I finally came across Fastr. I can confidently say that Fastr is a solid performer in its category, though it has room for improvement.

Fastr stands out for its ease of use. The setup process was straightforward, and the interface is intuitive, making it easy to create and manage SMS campaigns. Unlike some other apps I’ve tried, there’s no steep learning curve. This is a big plus, especially for merchants who may not be tech-savvy.

One of Fastr’s strongest points is its effectiveness. The SMS messages are highly personalized and sent promptly after a cart is abandoned. This immediacy significantly increases the chances of recovering lost sales. In my experience, the open and response rates for SMS are far superior to those of email, which is crucial for timely cart recovery.

The support team is also exceptional, always available day or night!

Rush Hair
United States
About 2 months using the app
September 1, 2024

I had a few questions of my own about a few aspects that I hadn't quite grasped, but Patrick's responsiveness and friendliness in helping me on various points enabled me to understand a lot of things! Thank you so much!!!

Wimb & Rey
Belgium
About 1 month using the app
September 16, 2024

Works exactly as promised and most importantly, the customer service is amazing. Friendly, helpful, proactive. Thank you Patrick for your courtesy support.

Rob&kar Clothing
Belgium
About 2 months using the app
October 7, 2024

Great app for abandoned checkout recovery. Arthur from support help me a lot. Thank you.

BECAK KOLLA
Austria
About 2 months using the app