Reviews (60)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective abandoned cart recovery, enhancing sales and conversion rates through SMS, email, and push notifications. Its ease of installation and user-friendly interface cater to all technical skill levels. Additional features like SMS marketing and automation are noted for their efficiency. The customer support team is consistently recognized for their responsiveness and helpfulness, making this an all-in-one solution for cart recovery.
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I use the app to help my customers to purchase when they hesitate at check out or forget to complete their purchase. I like how the app is able to send messages offering discounts at different stages of the customer checkout to get them to complete their purchase. It is an awesome app to have on your website.
Thank you for your great review🙏 We built the app specifically for your needs😎
it's super easy to set up, very intuitive and very powerful (especially for SMS). Customer support is very responsive, which makes a big difference compared to the competition. I'd like to thank David, who has great tips and is very pleasant!
i love your products, support is fantastic. I'm just getting started with this app but I'm sure it will bring me a lot of extra profit
Thank you for your great review🙏 We wish you even more sales with the Carti app😎
App has been brilliant so far and has generated sales in the first few hours. Had a minor issue due to shopify changes but was rectified quickly by David, I allowed him access to myshop and he sorted it all for me within an hour of messaging for help. Which makes life easier. Look forward to using the app more and confident in the customer service
This app was very user friendly and easy to set up. Support provided excellent customer service and troubleshooting to solve one of my technical issues.
GREAT,ALEX HELPED ME A LOT.I RECOMMENT THIS APP...EVERYONE SHOULD HAVE IT.LOVE IT LOVE IT LOVE IT LOVE IT
I'm so glad I found this app. A youtuber mentioned it and I checked them out. They don't have that many reviews so I was a bit sceptical. However, I ended up canceling a paid subscription with someone else to switch to this app. Now I pay nothing and I'm getting MORE! I wish I'd known about this app sooner as I would have saved a lot of money and would have had free SMS. You can't put a price on free. <3 Also, support was SUPER fast. Like immediate. And it was a live person.
Thank you so much for the review! we're trying to make sure Shopify stores are getting the best value for their money!
I really wanted to like this app, because I have used another app from this company that works well, but this one caused my store many problems. It seemed to have conflicts with other apps in my store and also the FB messenger apps never showed up properly. I tried to get support to fix it, but there were still problems, even after they told me everything was ok. Anyway, I couldn't leave my store in a half-functioning state for much longer, so I just ended up deleting the app. Maybe I will try it again in the future when the bugs have been worked out.
Hi guys,
Thank you for your honest review, Eric here, I'm the CEO here at Carti.io
Any chance we could jump on a call and explain everything to you?
We supported FB messenger completely until the recent update from Facebook that is blocking some of the features (you can find it at all the Facebook marketing apps out there). There is nothing we can do about it at the moment (this is not a code issue from our side). We're actively looking for a solution and in contact with Facebook to try and solve this ASAP.
I apologize for your experience, It would mean the world to me if you could give my business another chance 🙏
Please get back to me and let's see how we can solve this issue with you :)
Eric | Carti.io CEO
It seems to be a very friendly and convenient plugin, great customer service that helped and very fast. Waiting to see the rest of the process in front of you but so far a very pleasant and comfortable feeling!
Thank you for your review🙏 Our support team is always ready to help, also we wish you many sales😎
First day using the app! Very excited to see the results. Customer service has already been prompt and very helpful!!
Thank you for your review🙏 Our support team is always ready to help😎