Reviews (93)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective abandoned cart recovery, enhancing sales and conversion rates through SMS, email, and push notifications. Its ease of installation and user-friendly interface cater to all technical skill levels. Additional features like SMS marketing and automation are noted for their efficiency. The customer support team is consistently recognized for their responsiveness and helpfulness, making this an all-in-one solution for cart recovery.

December 9, 2020

Nice app and great customer service. I like the functionalities which is helpful in getting orders realized.

ISPEKTRUM
Canada
3 days using the app
Rapi Apps replied December 9, 2020

Thanks for this great review !) The support team is available 24/7

August 20, 2020

Cool idea to have all cart recovery automation in 1 place. I asked for a small feature to add and they added it within a day (I needed to edit the logo in the abandoned cart recovery email)... impressed with the support team. so far the SMS abandoned cart abandonment sequence is performing the best. a few features are still missing but it seems like they're building them fast :)

Tree of Color
Israel
2 days using the app
Rapi Apps replied August 20, 2020

Thank you for that! we're a small team so we try to make changes quickly for our customers

November 10, 2021

Really easy to use and a great support function. Got an answer to my question within a couple of minutes. Would 100% recommend

Vita Herbal Nutrition
United Kingdom
2 days using the app
Rapi Apps replied November 13, 2021

Thank you for your great review and feedback🙏 Our support team is always ready to help you 24/7😎

August 20, 2020

So... 1 app, All the channels I need!

Interesting. It's perfect for checkout recovery but they also have browse abandonment campaigns for each channel which is great for cart recovery too! Support was there to help me in the live chat right away so can't complain about that. I only had it running for a few days and already made about 10 sales from it.

Kewlioo
United States
2 days using the app
Rapi Apps replied August 20, 2020

Thank you for the review! I hope you'll get many more sales!

November 4, 2021

I like the app but it's conflicting with our promotions. If we don't have promotions then I will turn it on. We feel that our customers will get confused if they see 2 promotions. Since ReConvert Upsell & Cross Sell is post sales, that works well for us. This will persuade them to buy more. Thank you.

Obioma Fashion
United States
About 1 month using the app
Edited August 17, 2020

I installed the app yesterday and already got 2 checkout abandoned recover cart email purchases, 1 push notification sale, and 1 SMS sale. Saves me a lot of money considering all the other cart abandonement apps I use to get the same results. Very good support team also. Would recommend to small, medium, large and even Plus stores looking for extra automated income for a very reasonable price

Qstomize.com
United States
1 day using the app
Rapi Apps replied August 17, 2020

Thank you so much for this kind review! good luck!

October 29, 2020

Only 24 hours with the app and I got more sales! a really comfortable way to write what you want to your Customers!
thank you CARTI!!

mestylebottle
Israel
1 day using the app
Rapi Apps replied October 30, 2020

Thank you so much for the review, we're always happy to help Shopify sellers sell!

January 16, 2023

Super easy to install and customer service representative, Anastasia, was quick to respond and easy to work with.
Thank you so much.
Not sure how successful the cart abandonment recovery is (hoping it will be more that 15% increase in revenue) but the app is easy to install, easy to navigate and it's great to have a chatbox for questions. :)
Thank you

nutraville
Singapore
About 24 hours using the app
April 26, 2022

I use the app to help my customers to purchase when they hesitate at check out or forget to complete their purchase. I like how the app is able to send messages offering discounts at different stages of the customer checkout to get them to complete their purchase. It is an awesome app to have on your website.

Valmurr Wigs Wefts And More
United States
About 23 hours using the app
Rapi Apps replied April 27, 2022

Thank you for your great review🙏 We built the app specifically for your needs😎

January 22, 2024

it's super easy to set up, very intuitive and very powerful (especially for SMS). Customer support is very responsive, which makes a big difference compared to the competition. I'd like to thank David, who has great tips and is very pleasant!

Ears 360 : L'alternative au coton tige
France
About 22 hours using the app