Reviews (274)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective sales recovery features, especially through SMS marketing and abandoned cart recovery, which enhance revenue and customer engagement. The app includes a user-friendly interface with tools like SMS, email, and push notifications, and is praised for its easy setup and smooth performance. The checkout abandonment recovery and automated reminders are particularly effective. Customer support is also highlighted as responsive and personalized, with 24/7 availability, ensuring merchants receive assistance whenever needed.

August 23, 2024

Fastr has really simplified the recovery of checkout abandoned for my store. The interface is intuitive, and the results are spot on. David is responsive and always ready to help.

Foot Rio Wear
Brazil
About 1 month using the app
September 30, 2024

A great app for sms/email marketing.

APHAU AIICHA
South Africa
About 2 months using the app
July 23, 2024

As a Shopify store owner, dealing with abandoned carts has always been a significant challenge for me. After trying various apps, I finally came across Fastr. I can confidently say that Fastr is a solid performer in its category, though it has room for improvement.

Fastr stands out for its ease of use. The setup process was straightforward, and the interface is intuitive, making it easy to create and manage SMS campaigns. Unlike some other apps I’ve tried, there’s no steep learning curve. This is a big plus, especially for merchants who may not be tech-savvy.

One of Fastr’s strongest points is its effectiveness. The SMS messages are highly personalized and sent promptly after a cart is abandoned. This immediacy significantly increases the chances of recovering lost sales. In my experience, the open and response rates for SMS are far superior to those of email, which is crucial for timely cart recovery.

The support team is also exceptional, always available day or night!

Rush Hair
United States
About 2 months using the app
July 25, 2024

I recently installed Fastr on my Shopify store, and I’m really impressed with how it’s working so far!

The setup process was incredibly straightforward, and within no time, I had SMS messages sending out to customers who abandoned their carts. The ease of use is a huge plus, and I’ve already noticed a significant uptick in recovered sales.

Fastr's focus on SMS marketing really sets it apart from other apps I’ve tried. The messages are timely and personalized, which seems to make a big difference. I’m excited to see how much more I can boost my revenue as I continue to use it. I recommend it. Fastr is definitely worth considering!

The support team is awesome too.

Yalls Syrup
United States
2 months using the app
July 29, 2024

If you're looking for an all-in-one app that's easy to use and ready to go right out of the box, Fastr is the one for you. It handles push notifications, abandoned cart emails, campaigns, and SMS all in a user-friendly interface. I hardly had to do any setup since the app takes care of everything. The customer service has been excellent and quick to respond! I believe that with Fastr, I'll see a significant increase in recovered orders and customer engagement. Highly recommended for any online merchant!

Stellar Market
United States
About 2 months using the app
October 1, 2024

Extraordinary customer service. Very quick to respond and both helpful and clever.

KeMouf
Bolivia
About 2 months using the app
September 10, 2024

David is always on hand to help. I highly recommend this app.

OAYIJI
France
About 2 months using the app
October 15, 2024

Good app with a great support! ;)

NixFlu Ro
Romania
2 months using the app
September 10, 2024

Good app with good customer support. Would recommend.

FergJul
Canada
About 2 months using the app
September 9, 2024

I love Fastr. It's easy to use and does the job

VentoriaaQ
Albania
About 2 months using the app