Reviews (93)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective abandoned cart recovery, enhancing sales and conversion rates through SMS, email, and push notifications. Its ease of installation and user-friendly interface cater to all technical skill levels. Additional features like SMS marketing and automation are noted for their efficiency. The customer support team is consistently recognized for their responsiveness and helpfulness, making this an all-in-one solution for cart recovery.

January 5, 2025

Don't waste your time using this app, the supposed recovery emails goes directly to spam folder, they are sending them from info[at]chkt.me and has been reported as spam several times, so it goes directly into the spam folder so you are using a service that basically it cost money and it doesn't work.

Golden Beards
Denmark
Almost 2 years using the app
Rapi Apps replied January 6, 2025

Thanks for your feedback! Actually, we have an option that allows you to send the emails from your own domain. You just need to complete some few steps by setting up the DNS.

Just go to Settings > Email > Notify customer from my domain.

Please reach to our support team and we'll be happy to assist you!

September 25, 2024

We love FASTR! We have been using for abandoned cart recovery for a while now and it is easy to use. The staff is also great. Arthur is super helpful and quick with responding. My only feedback is that you can't add pictures to the texts to help with advertising.

Pippy Sips
United States
Almost 2 years using the app
September 12, 2024

Fastr is great. The multi-channel approach, which combines SMS, email and push notifications, has proved very effective in reaching customers. The installation took just a little time, but the results will be worth it. Our abandoned cart conversions will increase significantly, making Fastr a valuable addition to our e-commerce toolbox.

Llommajusb°
Sweden
21 days using the app
July 25, 2024

I recently installed Fastr on my Shopify store, and I’m really impressed with how it’s working so far!

The setup process was incredibly straightforward, and within no time, I had SMS messages sending out to customers who abandoned their carts. The ease of use is a huge plus, and I’ve already noticed a significant uptick in recovered sales.

Fastr's focus on SMS marketing really sets it apart from other apps I’ve tried. The messages are timely and personalized, which seems to make a big difference. I’m excited to see how much more I can boost my revenue as I continue to use it. I recommend it. Fastr is definitely worth considering!

The support team is awesome too.

Yalls Syrup
United States
2 days using the app
July 26, 2024

I recently installed the app. All I had to do was set up the reminders and the rest is automated. I tested an abandoned checkout and received the text shortly after. It's a very cool process and I can't wait to see it in action!

Total Kickz
United States
3 days using the app
August 19, 2024

The customer support team is very responsive. They helped me set up automatic reminders to recover abandoned checkouts by sms, email and push notification. It was very easy to do. Very useful app. More apps should have live chat support available.

Vortex'Trznz
United States
5 days using the app
July 23, 2024

Incredibly easy to install! The customer service, especially Patrick, was outstanding - quick to respond and a pleasure to work with. I'm confident this app will boost my revenue, especially with its checkout abandonment recovery feature. The user-friendly interface is impressive, navigation is a breeze, and the built-in chatbox for questions is a fantastic addition. The whole experience has been smooth and promising. I'm excited to see its full impact on my business. Big thanks to the team for this well-designed product and excellent support!

Harmony Home
Canada
2 days using the app
October 18, 2024

Very useful app with the ability to do both marketing and abandoned checkout recovery via email, SMS and push notification in a single app.

ofinÜke°
Germany
8 days using the app
July 24, 2024

This app is a game-changer with its intuitive interface and immediate, personalized SMS outreach. I've tried other solutions like Klaviyo and Omnisend, but Fastr's focus on SMS cart recovery is unparalleled.

The open and response rates have skyrocketed, and I've seen a significant boost in recovered sales. Despite a brief hiccup with account setup, their support team was prompt and helpful. Fastr is a must-have, I love it so much!

Neon Mode
United States
1 day using the app
August 10, 2024

Très bonne application avec une assistance client parfaite notamment Patrick qui a été très professionnel.

Bomacoo
United Kingdom
24 days using the app