PH Ship, Rate and Track , 477 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, efficient operations, and excellent customer service. They find it easy to set up and value its time-saving features like automatic product addition and quick issue resolution. The seamless integration with FedEx, including FedEx OneRate support, is a key benefit, enabling direct shipping management from Shopify stores. Merchants also commend its ability to handle diverse shipping needs and generate return labels. The support team is praised for their swift problem-solving and clear guidance.
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Thank you for your support and being upon request .
Customer Service was fast and very helpful! The team makes using Fed-Ex which is not native to Shopify easy.
Fast customer service. Helped get me all set up!
Works very well and have the right shipping integration for fedex. live rates, Label creation and pickup scheduling is now very easy. We are using it on our website
Was very helpful and answered all of my questions! Explaining everything very well so I could fully understand the capabilities of this application :)
Had an issue with integrating our FedEx OneRate. Manohar and Sibi were excellent in helping us out with impeccable response times! Sibi was able to resolve my issue and further answer all questions I had! Thank you PH Ship!
We were using the app for some time and it was great until we started using several fulfillment locations. However, all pick-ups are done from the same place since it is an international shipment. Then we realized the app is messing up our inventory and the support team has no solution to that issue. Very disappointed that nobody from support even tried to offer some solution or workaround. We are currently looking for an alternative app.
Dear Eldar,
I apologize for the inconvenience caused.
Currently, our app considers the Default location you have configured as the fulfillment location. However, if you are using another fulfillment location, you have the option to select a different location before generating the label.
I am pleased to share some exciting news with you. By the end of next month, we will be introducing a new feature in the PluginHive FedEx shipping App. This feature aims to streamline the label generation process for your Shopify orders. It will automatically select the appropriate Shopify fulfillment location for the order, instead of the Default location.
In the meantime, while we prepare for the release of this new feature, I kindly request you to select a different location before generating the label if needed.
If you have any questions or concerns, please don't hesitate to reach out to me. I am here to assist you.
Thank you for your understanding and cooperation.
Sibi did a great job! Great customer service! The app is user friendly!
Love working with PluginHive team. Wonderful customer service, fast reply and Zoom meeting available when needed. PH Ship, Rate and Track integrates perfectly with Fedex account. Our client is very happy. Highly recommend!
Excellent app with great customer service support. Usually leave a message on chat and they respond quite promptly with a solution to your enquiry.