The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
So far this app is amazing. Keerthi was amazing at helping me get it set up. I tried doing it by myself first, and that did not go well. She stepped in and had it done within a day. This app should streamline my shipping process saving me several hours each day.
The app integrates really well with Shopify! The customer service team responds quickly and helps with any and all questions!
We ship a dozen boxes via FedEx every day using our own account with discounts for flat rate Pak and Medium Box. We were copy and pasting addresses like crazy. This AP is amazing... it works GREAT! I highly recommend it and their service. I got stuck a few times and they helped me out within the hour.
Kneaders Bakery & Cafe
This app integrates well with FedEx and the customer service is quick and competent. I was able to use the Saturday service feature to provide a better service.
This app is remarkably good. I'm surprised FedEx shipping integration isn't part of out-of-the-box Shopify, but this app provides even more functionality and convenience than I would expect from an out-of-the-box solution.
Simply West Coast
Great app! Super fast response time with their support as well. Really impressed with how fast they got back to me.
OddFellows Ice Cream Co.
This app works great. Better yet, the customer service is AMAZING! They responded to all of our many inquiries and set up questions super quickly and at what seemed like 24/7. They even pushed an app update to solve a problem within a few days. Would definitely recommend.
Amazing customer service! Reactive and helpful :-).
The app is also easy to use and very effective
super helpful. couldn't figure smth out and they offered to do a zoom call with me within minutes. highly recommended for your order fulfillment needs.
I inquired about a setting to not allow our shippers to use Fed Ex when the address was a P.O. Box. They told me that they didn't have such a setting but would look into creating one. They did it within a week! Now that is good customer service!!