Reviews (541)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

Edited August 26, 2020

I inquired about a setting to not allow our shippers to use Fed Ex when the address was a P.O. Box. They told me that they didn't have such a setting but would look into creating one. They did it within a week! Now that is good customer service!!

ProteinWise
United States
Over 2 years using the app
Edited August 10, 2020

Great App. Helped us a lot to solve some shipments issues with FEDEX.
The support team is amazing!
They helped us a lot with the app configuration and also did some adjustments in the app to support some features required by FEDEX Israel.
Thank you so much PluginHive Team!

Adika
United States
Over 2 years using the app
September 2, 2021

Customer service was very helpful. I had a hard time with the installation initially, but I was very pleased once I got on the line with customer support.

BlueCube Baths
United States
Over 2 years using the app
PluginHive replied September 24, 2021

Thanks for your patience throughout the installation and on-boarding process and thank you for taking out the time to leave us a review. Feel free to reach out incase you are stuck with something.

November 4, 2019

I have worked with this time quite intensively over the past few weeks to get set up and they have been nothing but amazing. The quality of service has been wonderful and I would highly recommend both the app and the service.

Brow Code
Australia
Over 2 years using the app
May 20, 2022

We recently had issue with switching fedex accounts and the support team at PluginHive killed it! They helped us resolve the issue same day. We really like the label generation and ease of use once it's set-up. I highly recommend using this app for your custom shipping needs.

Agriguard
United States
Over 2 years using the app
March 29, 2020

It is a great app for the user who has Fedex account with negotiated rate. If you don't have Fedex account, this app is not for you. Customer service is very responsive. Love it! The other good point is this app integrates Shopify better. I can stay on the shopify website all the time to generate shipping labels instead of launching another shipping website. Good job! Keep it up.

Nature's Generator
United States
Over 2 years using the app
July 14, 2020

Great plugin with lots of options for companies that rely on Fedex. The tech support is very responsive and does a great job helping you setup. If you are experienced with Shopify and need to create FedEx labels or get FedEx rates, this is a great plugin.

Williams International
United States
Over 2 years using the app
September 2, 2020

Amazing customer service! Reactive and helpful :-).
The app is also easy to use and very effective

Stilnest
Germany
Over 2 years using the app
November 16, 2021

Customer service is great and app is easy to use. Only issue I had was with set up and learning all the details for alcohol shipping. App makes shipping so much easier!

Vinovia Direct
United States
Over 2 years using the app
PluginHive replied December 13, 2021

Thank you for sharing the kind words with us. We are happy to assist you with the integration and our goal is to make sure you have a seamless experience in shipping.

April 19, 2022

I've just started using this app and Keerthi from PluginHive helped me a ton during the on-boarding process. Everything is very clear and looks way more friendly to use with her guidance.

SILKEYKBD
Malaysia
About 2 years using the app
PluginHive replied June 6, 2022

We are happy that we were able to help you in setting up the plugin based on your business need. It was a pleasure working with you.