Reviews (541)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

January 24, 2023

The support is very helpful specially to Miss Addina. She help me troubleshoot our issues. Highly recommend this app.

Learning Plus PH
Philippines
About 2 years using the app
December 20, 2021

Super helpful support. The technician was able to share my screen and walk me though the set up questions, and checked to ensure everything was working properly.

Li-Lac Chocolates
United States
About 2 years using the app
PluginHive replied February 8, 2022

We are happy to know that our support has helped in setting up the checkout rates for your store. Thank you for leaving us a great review.

April 7, 2021

Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees

Mashimarho
United States
About 2 years using the app
PluginHive replied April 9, 2021

Thank you so much for leaving us a 5 star review and appreciating our team member Anees!

Edited January 13, 2023

We have used this daily for over a year now. We are still happy with it. We used to copy and paste addresses into the FedEx Ship Manager. This saves us time and reduces errors. Whenever we have a question, someone is quick to help us.

Aerocreeper
United States
About 2 years using the app
PluginHive replied February 28, 2022

Thank you for your kind and encouraging words. It was a pleasure working with you and we look forward to seeing your Shopify store grow while we continue to support you.

August 27, 2020

super helpful. couldn't figure smth out and they offered to do a zoom call with me within minutes. highly recommended for your order fulfillment needs.

jynwaye
Malaysia
About 2 years using the app
December 7, 2021

We just installed this app and they have a wonderful customer and technical support. The app seems to be very accurate and they are very flexible and take note on the needs of the customer

AFP | Aseptic Fruit Purees
United States
About 2 years using the app
PluginHive replied January 4, 2022

Thank you for leaving a review. Its great to know that you are happy with the app and the service.

July 7, 2021

This app makes shipping easy! The customer support is also extremely helpful, and they are quick to resolve any issues.

Shop Melissa Canada
Canada
About 2 years using the app
PluginHive replied July 22, 2021

We’re so glad to hear that this app makes shipping easy for you and our support team has been helpful.

November 15, 2021

Really glad to be using this app. It is highly efficient and makes shipping with Fedex super easy. They also have great customer service. One of the agents, Addina, was very helpful and so patient in guiding through the issues that I was facing. Highly recommend this app!

Beings. Worldwide
Malaysia
About 2 years using the app
PluginHive replied December 16, 2021

At PluginHive it's our goal to make the shipping process as quick and as seamless as possible for the online merchants and to support them in all possible ways to achieve it. We are so glad that this was your experience. It's wonderful that you are enjoying using our application. Thanks so much

July 7, 2021

The support team has always been very responsive to any queries I have, often offering to do what is required instead of just passing me off to a knowledge base somewhere to figure it all out myself. Highly recommend!

Luscombe
United Kingdom
About 2 years using the app
PluginHive replied July 22, 2021

We are glad to know that we were helpful in the process of your account integration with FedEx. Thanks a lot for recommending our app.

February 10, 2023

Great support and follow-up contact! A great dedicated team, willing to ensure the customer is satisfied with their product.

LEGOLAND New York Resort
United States
About 2 years using the app