Reviews (541)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.
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App works great! Customer Service responds quickly. Easy to use. I've had a great experience using this app.
Thank you for your positive review! We're happy that we were able to help you with printing FedEx shipping labels easily and fulfilling your orders using the right packaging methods.
If you need any further assistance, please don't hesitate to reach out to us. Our team is always available to help.
Regards,
PH Ship, Rate & Track App Team
Great app -- very helpful in displaying rates and ship times to set the correct expectations for our customers. I have worked with Anees who was very knowledgeable and helpful in getting us all set up with Fedex integrations.
Thank you so much for recommending the app. We are glad to know that the App is making the shipping process easy and setting right expectations for your customers.
Excellent customer service! I had an issue, clicked for help then someone contacted me within minutes to help. They sent a zoom link and guided me through an issue in minutes. Sibi was the representative that initiated the zoom. He was extremely knowledgeable, professional and helpful. I am very satisfied with the service. I highly recommend!
Excellent tutorial of the Plugin Hive app. Sibi was very helpful in explaining every step of the app. Answering all the questions I had. The app is easy to navigate through.
Shashi Kumar is my favorite custom support agent. He worked with me on a zoom call to problem solve and figure out my problem. Thanks Shashi!
While it doesn't have the same functionality of Shopify's native shipping options, this is easily the best option for shipping with FedEx through Shopify. Once set up, the app is easy to use and operates as promised. Perhaps most importantly, the support team is fantastic and helpful. If you're hoping to streamline your shipping process and use FedEx and Shopify, this is what you're looking for.
Thank you for recognizing this app as the best option for shipping with FedEx through Shopify and for appreciating our support. It means a lot.
Fantastic experience. Integration with Fedex was easy, documentation is good, and the support team is amazing. Recommended!
Keerthi was very helpful. She was patient with all our inquiries and have guided us step by step. The response was also quick, and her energy was very welcoming. Excellent customer service, would recommend!
Best app I found for FedEx shipping. Once you are familiar with the workflow and have configured it correctly - works as expected. They have great support too. They even call you back when you have requested it and solving your problem. They provide great remote support. Definitely can recommend them & their app!!
Our online hardwood flooring retail business uses this app to ship small packages and large freight shipments too. Honestly, Fedex has been a massive nuisance for our business over the 6+ months it has taken us to get everything working with them. It's a difficult company to navigate and not a great customer experience...HOWEVER! The guys making this app possible have saved the day! Had it not been for their amazing customer service and willingness to accommodate almost ALL of our shipping needs, we probably would have abandoned Fedex months ago. Zeeshan, and the entire support team for this app, is quick to respond, always happy to help, and goes the extra mile all the time.
If you need to use Fedex for your shopify store, this app is the best one for you! It's so cool to have an app that can change to accommodate your needs on the fly...these guys are so quick to add new features that you rarely have to wait more than a few weeks before you've got what you need.
A++++