Reviews (541)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

March 16, 2023

I initially had some issues trying to get my products integrated and figuring out how to ship manually, but after a Zoom call with Sibi, my troubles are behind me. He was very patient and answered all of my questions and even walked me through a couple of different scenarios. Thanks for the help!

Makana
United States
11 months using the app
PluginHive replied March 17, 2023

Thank you for sharing your positive experience with us. We're glad to hear that our team provided a virtual overview of the PH Ship, Rate & Track for FedEx app that helped you set up your business-specific shipping requirements. We're also happy to have simplified the process of printing FedEx shipping labels for you.

If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.

Regards,
PH Ship, Rate & Track App Team

December 8, 2021

Really amazing support and app at all. Recommend everyone!! Thanks a lot for really fast solving my problem

Marami-Jewelry
United Arab Emirates
11 months using the app
PluginHive replied February 3, 2022

We are glad to know that our support has helped in setting up the rates. Thank you for recommending our app. This means a lot us.

Edited December 16, 2020

The pluginhive team helped me get the Fedex Cert approved quickly and helped me find answers when it was discovered Fedex had problems with their authentication server.

Revival Jewelry
United States
11 months using the app
PluginHive replied December 18, 2020

We’re glad we could help you get the answers from FedEx and get your label evaluation done. Thank you for the review

December 6, 2021

useful app and best customer service ever! i would recommend to use this app, no more hand writing for orders :)

Sol and Tierra
Israel
11 months using the app
PluginHive replied February 16, 2022

Thank you so much for leaving us a review. Your feedback means a lot to us and we’re glad the app is meeting your requirements.

October 21, 2021

I used this app to help integrate Fedex shipping on our website. It was seamless and John was very responsive and helpful in getting everything sorted out. It does exactly what we hoped it would and are very happy with the product.

Cockpit USA
United States
11 months using the app
PluginHive replied November 11, 2021

Thank you for sharing your experience. We are glad that our application and support has been helpful to you.

July 18, 2023

Excellent app with great customer service support. Usually leave a message on chat and they respond quite promptly with a solution to your enquiry.

Holistic Essentials
United Kingdom
11 months using the app
September 4, 2019

The team at PluginHive was great ! We had problems with some specifications on our website and they were with us all along when it came to resolving them. They even went the extra mile by taking our feedback in order to add extra features to the app that are awesome

Lemaire
France
11 months using the app
Edited February 21, 2023

I wrote a review a while back and wanted to update that we still LOVE this app. We could not ship FedEx on Shopify without it! Their customer support is the best. Shashi Kumar even setup a Zoom call and worked with us to iron out an issue that was on FedEx's side. Shashi went above and beyond to help us and to make sure all was good. Their team responded very quickly to our request for help and walked us through the necessary steps to keep things running smoothly. Highly recommend!

******
This app is fantastic! Exactly what I was looking for and I was so glad to learn about it. We had tried for a really long time to integrate Fed Ex with Shopify and it was impossible. But, now with this app, we can, finally, offer Fed Ex shipping and our one rate! Love it! Jon was incredibly helpful in helping us with onboarding and answering all our questions. So glad to be able to offer Fed Ex shipping as an option now and this app makes it possible!

ThumbPRO
United States
11 months using the app
July 12, 2022

The APP has a Lots of Options for FedEx, and the Support is very Responsive and help with any Issues that you may have.

Sadaf.com
United States
10 months using the app
October 6, 2021

We had to go through some tests and adjustments to get things going, but the team was very responsive and helpful along the way.
I definitely recommend the app!

Coravana
United States
10 months using the app
PluginHive replied October 28, 2021

Thank you for the review. We are happy to know that our team was helpful. It means a lot to us.