Reviews (541)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.
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I would like to start off and say thanks to Shopify for providing me with FedEx shipping options. I did review 1 to 2 other companies. After my review I have chosen ship rate and track FedEx company. This company provides a great app it was very easy to install and they also provide self help videos. Communication was great and they also helped with my FedEx account set up within about 48 hours. After my account was all set up I did receive an email from the customer service and a courtesy phone call. Customer service me provided assistance how to set up a shipping label and I was able to ask multiple questions. I rate this company five stars highly recommend it and it's worth every penny.
We are happy to know that this app is streamlining your FedEx shipping and our support team was helpful in setting up the app. Thank you so much for recommending the app. This means a lot to us.
This is a great app for creating Fedex labels with a support team that is very helpful and always prompt with their responses
Thank you for recommending this app for creating FedEx labels. We are glad that our support team could be of help to you in generating labels for shipments to Peurto Rico
App works well and as advertised. Great customer service, very prompt responses and happy to help. I hope they can add a feature to automate the download or email of labels.
Excellent app and service. A responsive team that stay calm when irate customers like me demand fast answers :)
Thank you so much for your kind words, this means a lot to us. We’re glad to know that you are happy with our app and support.
Very helpful and quick service when I was in a pinch. Prathyusha was able to walk me through shipping zones and set them up with me while on the phone, a real life saver!
We are happy to hear that we were helpful in the configuration of rate settings. Thank you so much for the review. This means a lot to us.
Use is for our store and I think it works very well. Quick "auto generate label" function and never any hickups. Quick support as well. Very very good.
Thank you so much for your kind words!
Perfect service!!!! The information is explained carefully and the treat is excellent. My problem was solved successfully.
Thanks for taking out the time and reviewing us. We’re glad to hear that you are happy with our app and our customer support team.
I needed this app because we ship with dry ice and this app covers that! Everything wasn't working seamlessly right away, but support was very helpful and prompt at answering my questions and working through any issues.
Great app - simplifies fulfillment process. Support team is always available to help and is prompt in turning around solutions.
This app has been working well for us since installation about 6 months ago. The support has been great, they helped me troubleshoot some issues that I couldn't sort out with tricky commercial vs. residential addresses and the services that we had setup to use.
Thank you so much for taking the time out to share your experience with the app. We appreciate it.