Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient operations, and excellent customer service. They find it easy to set up and value its time-saving features like automatic product addition and quick issue resolution. The seamless integration with FedEx, including FedEx OneRate support, is a key benefit, enabling direct shipping management from Shopify stores. Merchants also commend its ability to handle diverse shipping needs and generate return labels. The support team is praised for their swift problem-solving and clear guidance.

August 23, 2021

This is a great app for creating Fedex labels with a support team that is very helpful and always prompt with their responses

Vitro Samples Center
United States
9 months using the app
PluginHive replied August 31, 2021

Thank you for recommending this app for creating FedEx labels. We are glad that our support team could be of help to you in generating labels for shipments to Peurto Rico

March 31, 2022

App works well and as advertised. Great customer service, very prompt responses and happy to help. I hope they can add a feature to automate the download or email of labels.

Quick Proof
United States
8 months using the app
February 19, 2021

Excellent app and service. A responsive team that stay calm when irate customers like me demand fast answers :)

Sexy Beast
India
8 months using the app
PluginHive replied February 26, 2021

Thank you so much for your kind words, this means a lot to us. We’re glad to know that you are happy with our app and support.

August 17, 2021

Very helpful and quick service when I was in a pinch. Prathyusha was able to walk me through shipping zones and set them up with me while on the phone, a real life saver!

Plymouth Artisan Cheese
United States
8 months using the app
PluginHive replied August 23, 2021

We are happy to hear that we were helpful in the configuration of rate settings. Thank you so much for the review. This means a lot to us.

December 9, 2020

Use is for our store and I think it works very well. Quick "auto generate label" function and never any hickups. Quick support as well. Very very good.

Ass Savers
Sweden
8 months using the app
PluginHive replied December 16, 2020

Thank you so much for your kind words!

February 16, 2021

Perfect service!!!! The information is explained carefully and the treat is excellent. My problem was solved successfully.

HANDMADE®
Spain
8 months using the app
PluginHive replied February 18, 2021

Thanks for taking out the time and reviewing us. We’re glad to hear that you are happy with our app and our customer support team.

Edited August 13, 2019

I needed this app because we ship with dry ice and this app covers that! Everything wasn't working seamlessly right away, but support was very helpful and prompt at answering my questions and working through any issues.

Tiny Organics
United States
8 months using the app
June 15, 2020

Great app - simplifies fulfillment process. Support team is always available to help and is prompt in turning around solutions.

Liplock Coffee
United Arab Emirates
8 months using the app
January 5, 2021

This app has been working well for us since installation about 6 months ago. The support has been great, they helped me troubleshoot some issues that I couldn't sort out with tricky commercial vs. residential addresses and the services that we had setup to use.

Nordstrand Audio
United States
8 months using the app
PluginHive replied January 7, 2021

Thank you so much for taking the time out to share your experience with the app. We appreciate it.

August 6, 2021

Excellent support team! I am starting to use the app and it seams very straight forward. Look forward to see its possibilities, compare to the FedEx dashboard it is a breeze.

Jefh Woodshop
Panama
8 months using the app
PluginHive replied August 30, 2021

Thank you for sharing your rating with us. Much appreciated. Glad that you are already loving the app's features.