Reviews (541)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.
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This app is very useful! Labels are generated within a minute. If there is trouble, assistants are immediately on the line to help. Great job!
Hi Dragonfly ,Thank you for taking out the time to leave this great review. It means a lot to us. And we’re happy to know that generating labels is now an easy job for you.
Jon patiently helped me on a number of occasions set up the app and do some testing. We have a non-traditional product with multiple parts so we really appreciated his help in working through the details. Highly recommend!
I have had a great experience with this App overall but would like to recognize Keerthi (PluginHive) particularly. She went above and beyond to help with my issue.
Thank you for taking the time to share your feedback on our PH Ship, Rate & Track for FedEx app. We are delighted to hear that we were able to assist you with generating and printing FedEx shipping labels using our app.
As always, please don't hesitate to contact us if you have any further questions or concerns. We value your business and are always here to help you with your shipping needs.
Thank you for choosing our app, and we look forward to serving you again in the future.
Regards,
PH Ship, Rate & Track App Team
Great customer service and follow up. It took a bit of doing to get the labels approved by FEDEX but the company helped us through the process and the app and labels are working well. Thanks!
we were having trouble with shopify as they do not allow us to use our own shipping account, sure enough down loading this app fixed it. once we were set up to print labels they even hopped on a zoom meeting and helped us configure the site so shipping rates were properly routed through our account instead of shopify's backwards shipping system. Last but not least I want to thank Prathyusha for her patientce and expedience in helping me get my site properly configured. :)
Thanks a lot for the amazing review. We are happy to know that Shopify shipping with your own FedEx account is now streamlined with this app. We’re glad our support team could help in the configuration process. Thank you. This means a lot to us.
This app has made our shipping processes much faster and is a great solution! For any issues we experienced, Customer Service was very attentive at finding a solution.
It is great to know that the app is helping you achieve faster deliveries and you are happy with our support. Thank you for leaving us a review. Please feel free to reach out to us for any query.
Exellent work and asistence!The solved al my inscription with the fedex/shopify app , thanks ,diego
This app has helped me with my shipping labels without issues. Pathryusha provided amazing and precise support when I had an inquiry.
We are glad to work with you. Thank you for your kind words.
Excellent customer support. Received a call back within 10 minutes after a ticket was submitted to the support team.
Glad to know that you enjoyed using our application and working with our support team. Thank you for posting a 5 star review. We appreciate your business.
It was a excellent explanation. plus a very kind humble person (keerthi). All my doubts are cleared . The shop is ready to go now