Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless FedEx integration. It's praised for streamlining shipping processes, automatic label generation, and providing accurate FedEx shipping rates. Many appreciate the reliable service and proactive support team, offering personalized assistance and quick issue resolution.

September 6, 2022

GREAT support!!!! Ever. 훌륭한 서비스에요. 편리하게 사용하고있고, 답장도 빠르고 수월하게 일 처리를 하고 있습니다 !!! 편해요 편해 체고다체고야 좋아영조하영굿

FIED
South Korea
4 months using the app
Edited March 3, 2023

Excellent costumer service! Manohar was very patient and helpful answering our questions. Highly recommended.

Sandy Hook Promise
United States
4 months using the app
July 23, 2020

Incredible customer service with this app - we struck some minor issues on install which were responded to with incredible speed and resolved within 24 hrs. We have been looking for a way to ship FedEx without having to leave Shopify for some time, and are so thankful to have found PlugInHive

thehungrymonkeybakingcompany
United States
4 months using the app
February 1, 2023

I love the Support that this App gives! Shashi Kumar is very hands on and gives great tech support. He was very concerned about my issue that i was having and went above and beyond expectations.Thanks for the zoom call and If i ever have a problem i hope to get you again.

Grech Motors Parts
United States
4 months using the app
Edited June 30, 2020

This was one of the only apps I could find for Fedex compatibility that was both affordable and had good customer support. Couldn't have launched my site without it. It made printing fedex shipping labels a breeze. Thanks Plugin Hive!

Leigh Country
United States
4 months using the app
February 16, 2023

Customer support was very responsive and helped me get setup - really appreciate it! Great app, used our negotiated rates and worked pretty much out of the box. Sibi was a great agent to work with.

FireBoard Labs
United States
4 months using the app
Edited October 1, 2019

It took us a while to get compliant with Fedex in order for us to start making labels but after that the team at PluginHive made all of our dreams come true! They did not initially have features that we wanted so they went ahead and developed them into the app for us and now it works so great! I am able to print multiple labels at a time easily & all my orders are automatically fulfilled which really reduces the amount of steps we need to take.
This has been amazing.
Thank you!!!

Bow Wow Labs
United States
4 months using the app
October 5, 2020

The app integrates really well with Shopify! The customer service team responds quickly and helps with any and all questions!

Neptune Athletics
United States
4 months using the app
February 1, 2022

I'm a new hire with my company and had little training. It was a pleasant surprise to hit the help button and receive a quick reply with a simple solution. Granted it was a simple operator error, but the quick reply was greatly appreciated

Michael Godard Art Gallery
United States
4 months using the app
June 1, 2022

Great support and easy to use so far. PluginHive was standing by to assist with lightning fast setup!

Chandler Bats
United States
4 months using the app