Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless FedEx integration. It's praised for streamlining shipping processes, automatic label generation, and providing accurate FedEx shipping rates. Many appreciate the reliable service and proactive support team, offering personalized assistance and quick issue resolution.

November 23, 2021

Great app -- very helpful in displaying rates and ship times to set the correct expectations for our customers. I have worked with Anees who was very knowledgeable and helpful in getting us all set up with Fedex integrations.

potplant.shop
United States
12 months using the app
PluginHive replied January 4, 2022

Thank you so much for recommending the app. We are glad to know that the App is making the shipping process easy and setting right expectations for your customers.

December 1, 2022

Shashi Kumar is my favorite custom support agent. He worked with me on a zoom call to problem solve and figure out my problem. Thanks Shashi!

Hampton Chocolate Factory
United States
11 months using the app
July 19, 2021

While it doesn't have the same functionality of Shopify's native shipping options, this is easily the best option for shipping with FedEx through Shopify. Once set up, the app is easy to use and operates as promised. Perhaps most importantly, the support team is fantastic and helpful. If you're hoping to streamline your shipping process and use FedEx and Shopify, this is what you're looking for.

Learfield IMG College
United States
11 months using the app
PluginHive replied July 27, 2021

Thank you for recognizing this app as the best option for shipping with FedEx through Shopify and for appreciating our support. It means a lot.

June 20, 2019

Fantastic experience. Integration with Fedex was easy, documentation is good, and the support team is amazing. Recommended!

REVIEW
Colombia
11 months using the app
February 27, 2023

Keerthi was very helpful. She was patient with all our inquiries and have guided us step by step. The response was also quick, and her energy was very welcoming. Excellent customer service, would recommend!

lchaimmeats
United States
11 months using the app
February 24, 2023

Best app I found for FedEx shipping. Once you are familiar with the workflow and have configured it correctly - works as expected. They have great support too. They even call you back when you have requested it and solving your problem. They provide great remote support. Definitely can recommend them & their app!!

GeezerEngineering LLC
United States
11 months using the app
March 16, 2023

I initially had some issues trying to get my products integrated and figuring out how to ship manually, but after a Zoom call with Sibi, my troubles are behind me. He was very patient and answered all of my questions and even walked me through a couple of different scenarios. Thanks for the help!

Makana
United States
11 months using the app
PluginHive replied March 17, 2023

Thank you for sharing your positive experience with us. We're glad to hear that our team provided a virtual overview of the PH Ship, Rate & Track for FedEx app that helped you set up your business-specific shipping requirements. We're also happy to have simplified the process of printing FedEx shipping labels for you.

If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.

Regards,
PH Ship, Rate & Track App Team

Edited August 17, 2019

Our online hardwood flooring retail business uses this app to ship small packages and large freight shipments too. Honestly, Fedex has been a massive nuisance for our business over the 6+ months it has taken us to get everything working with them. It's a difficult company to navigate and not a great customer experience...HOWEVER! The guys making this app possible have saved the day! Had it not been for their amazing customer service and willingness to accommodate almost ALL of our shipping needs, we probably would have abandoned Fedex months ago. Zeeshan, and the entire support team for this app, is quick to respond, always happy to help, and goes the extra mile all the time.

If you need to use Fedex for your shopify store, this app is the best one for you! It's so cool to have an app that can change to accommodate your needs on the fly...these guys are so quick to add new features that you rarely have to wait more than a few weeks before you've got what you need.

A++++

Easiklip Floors
Canada
11 months using the app
December 8, 2021

Really amazing support and app at all. Recommend everyone!! Thanks a lot for really fast solving my problem

Marami-Jewelry
United Arab Emirates
11 months using the app
PluginHive replied February 3, 2022

We are glad to know that our support has helped in setting up the rates. Thank you for recommending our app. This means a lot us.

Edited December 16, 2020

The pluginhive team helped me get the Fedex Cert approved quickly and helped me find answers when it was discovered Fedex had problems with their authentication server.

Revival Jewelry
United States
11 months using the app
PluginHive replied December 18, 2020

We’re glad we could help you get the answers from FedEx and get your label evaluation done. Thank you for the review