Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient operations, and excellent customer service. They find it easy to set up and value its time-saving features like automatic product addition and quick issue resolution. The seamless integration with FedEx, including FedEx OneRate support, is a key benefit, enabling direct shipping management from Shopify stores. Merchants also commend its ability to handle diverse shipping needs and generate return labels. The support team is praised for their swift problem-solving and clear guidance.

November 12, 2021

Excellent customer support. Received a call back within 10 minutes after a ticket was submitted to the support team.

Ravenscroft Crystal Wholesale
United States
5 months using the app
PluginHive replied December 16, 2021

Glad to know that you enjoyed using our application and working with our support team. Thank you for posting a 5 star review. We appreciate your business.

January 14, 2022

This app has been very helpful in setting up shipping with Shopify and FedEx. Additionally, the tech support has been very helpful, quick to respond, and knowledgeable.

Saddle Peak Steak'n Company
United States
5 months using the app
January 4, 2020

This app is super intuitive to use and their customer service is great. I asked for some things to be adjusted on my labels as per Fedex guidelines and the turn around time for fixing it was really quick. It is also a cheaper alternative to upgrading your Shopify subscription (if not based in the US and cannot use Shopify Shipping). Highly recommend.

FYNE Jewellery
United Arab Emirates
5 months using the app
December 16, 2021

Wow. Where do we begin? We have been searching for a Fedex shipping app that allowed us to manage our business and complex shipping requirements with ease. Further to that, when we thought we ran into a roadblock with a massive holiday rush with hundreds of bulk orders for our perishable items, Prathyusha took the time to reach out and come up with a solution that exceeded all of our expectations. If you want to expand your Shopify shipping partners to include Fedex, look no further than Ship, Rate & Track for Fedex.

Open Blue Cobia
United States
5 months using the app
PluginHive replied February 16, 2022

Thank you so much for your kind words. Glad to know that our solution has met your shipping requirements. This means a lot to us

October 18, 2022

Kudos to the whole chat support & technical team. The experience and support is next to no one! Very knowledgeable on their forte. Keep it up! Improve for the better!

Azuluna
United States
5 months using the app
April 14, 2022

This app is great for my FedEx integration. Makes my life so easy - just click a few buttons, and we're shipped!!! And even better is the customer service. If I have any questions, they are always there to quickly assist by email or a phone call! Great App!!

ServiceNow Digital Insider
United States
5 months using the app
January 3, 2022

Prathyusha was such a help when it came to establishing my account. I appreciated the customer support I received.

Monica Curiel Art
United States
5 months using the app
February 14, 2023

Great company that has helped us with everything we need! Shashi even set up zoom calls to help us with any problems we had. Would highly recommend this to anyone as we are extremely satisfied with the service and their team !

Weasy US
United States
4 months using the app
February 9, 2022

Awesome customer support!! Love this app so far, it is really simple to work and ship with, especially if you print the labels directly with them!

The Difference Baker
United States
4 months using the app
February 16, 2022

I highly recommend this app. It saves a lot of time for label creation if you have a FedEx account. You can customize the settings to your needs. There's also an option to auto-generate labels or to create the label manually. It also auto fulfill the order regardless of the option you choose for creating the label. Setting up the app is pretty easy, plus their support team is very helpful.

NewSmile™ USA
United States
4 months using the app