Reviews (519)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and effective Shopify integration, particularly noting its capabilities in managing shipping rates, label generation, and tracking. The customer support is frequently highlighted as responsive and helpful, with team members like Sibi and Sagar receiving specific mentions for their excellent service. Key features such as automatic label generation and real-time rate calculations are appreciated for saving time and enhancing reliability in e-commerce shipping operations.

October 7, 2022

We used this plug-in to connect our Fedex account with shopify. Process is very easy and user friendly.
Also Plug-in Hive support is Excellent and quickest, they had provided full overview of plugin over call, also they work on customer suggestion make process more smoother. :)

UmaGhosh
United Arab Emirates
3 months using the app
February 5, 2021

Just starting to set this app up now but I can tell you their support is great. I have had a couple questions and they've been super fast in responding with accurate and informative answers. Looking forward to using this app in our fulfillment pipeline.

The Rack Warehouse
United States
3 months using the app
PluginHive replied February 11, 2021

Thank you so much for the positive review. This will keep our team motivated.

July 6, 2023

All worked good, The help understanding of the software went good also.
Would recommend going a little slower from the standpoint of Tech. talking
about how it all works & setting it up.

DPF Delete Shop
United States
3 months using the app
September 3, 2021

This app save our time and effort, as the owner Im less stress now that my staff will have zero mistake in booking the shipment

Enamour J
United Arab Emirates
3 months using the app
PluginHive replied September 16, 2021

We are glad to know that the app saves you time and effort in processing shipments and it is now error free. Thanks a lot for the review

Edited August 28, 2019

FINALLY an app that allows me to simply print FedEx One Rate labels within Shopify. I don't know why the world's biggest shipping carrier doesn't have One Rate enabled in their direct Shopify integration, but thankfully PluginHive has filled this void! Not only is the app very straightforward and easy to use, but the support team is absolutely stellar. They are truly extremely responsible and helpful.

iLevel Lab
United States
3 months using the app
November 12, 2020

A little challenging to figure everything out but so far working great for me. Keep up the good work guys.

HIREV SPORTS
United States
3 months using the app
June 15, 2023

Great support team! Sanoop helped us to resolve our issue and we're satisfied with the outcome. They are helpful!

Beauty Collection SO
United States
3 months using the app
February 25, 2021

I'm still getting set up in using the app. but already incredibly impressed by the stellar support provided by the team.

elle dreamwear
Belgium
3 months using the app
PluginHive replied February 28, 2021

Thank you so much for sharing your experience. This will keep our team motivated.

Edited October 7, 2021

The app works perfectly. I had some issues that related mostly to not knowing how to use it properly and requested some technical assistance, which was was impressive.

VinoNueva Fine & Rare Wines
United States
3 months using the app
PluginHive replied October 28, 2021

We are glad to know that our app meets your requirements. Thanks a lot for the review.

May 27, 2021

We were facing some issue with the Importer for record but all the members of the PluginHive team help us to solve this. Thanks to the team, they really care about the problem and did everything they could. Magnifique service!

FLO Services USA
Canada
2 months using the app
PluginHive replied June 4, 2021

Your kind words mean a lot to us. We are happy to have valuable customers like you. Thank you.