Reviews (541)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.
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The app works perfectly. I had some issues that related mostly to not knowing how to use it properly and requested some technical assistance, which was was impressive.
We are glad to know that our app meets your requirements. Thanks a lot for the review.
We were facing some issue with the Importer for record but all the members of the PluginHive team help us to solve this. Thanks to the team, they really care about the problem and did everything they could. Magnifique service!
Your kind words mean a lot to us. We are happy to have valuable customers like you. Thank you.
Really great app and the customer service is incredible. Jon has worked with us in great effort and detail to help us get the Fedex shipping working properly for our site. And their whole team came along and helped us when we ran into a bug to get us back on track. Thanks, Keerthi, and Addina.
This app works great !!!! I like how helpful are the menus to setup your preferences and easy to follow. Additionally It is important to highlight that The Customer Support is fast and responsiveness with customer needs. This is the best for this app so I can trust and feel confident getting my FedEx Shipping Labels using this app. I would like to highlight how supportive is Addina from Customer Support, She was doing a great Job so I could move forward with this app. Well Done Addina !!!!!
I have been trying this app and love it they are very helpful and quick to fix any issues well done now I can have fedex on my site!
Thanks a lot for sharing your feedback and recommending our app. We really appreciate it!
Sibi was super helpful. He hopped on Zoom and got my one rate connected in less than 20 min! I really found him helpful and the rates are correct on our store! The App was super easy to connect as well! than you!
Thank you for taking the time to share your feedback. We're pleased to hear that our team was able to help you in displaying accurate FedEx One Rate shipping rates at the checkout.
If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing PluginHive, and we look forward to serving you again in the future.
Regards,
PH Ship, Rate & Track App Team
Sibi did a great job! Great customer service! The app is user friendly!
Had a wonderful walk through about the process start to finish. Was encouraged to contact support if I had questions with Fedex. Manohar was helpful in all my questions. Also very helpful to return as shipments increased.
Shashi helped tremendously with helping explain the workflow of the app for our first shipment using the app. It was very easy and explained by him perfectly. This app makes shipping much easier for our store that requires special shipping.
3/31/2023
Manohar was a great help in fixing the issues we had with product sizing and box sizing set up. Great customer service as always!
a solution that will make your fulfillment & logistics easier! seamless integration and excellent customer support!
Thank you so much for leaving us a review. We’re glad to know that the app has made your fulfilment easier and you are happy with our customer service!!