Reviews (541)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for integrating FedEx shipping services into Shopify stores, highlighting its real-time rate display, shipping label generation, and shipment tracking. It supports international and LTL freight rates, enhancing merchant operations and customer satisfaction. The user-friendly interface and easy setup process are frequently praised, along with the responsive customer support that provides personalized onboarding and one-on-one Zoom calls for assistance.

February 23, 2023

Awesome service, walked us through everything! We had great help from Sibi who answered all our questions and was very helpful.

Pili Hunters
United States
2 months using the app
July 25, 2023

it saves tons of time for me thank you so much for making this application. i dont have to hire another employee now

fromko
South Korea
About 2 months using the app
June 19, 2023

The app integrates with Shopify easily, and our rates are computing accurately and billed right to our account. The customer service has been prompt and helpful too! https://usasignframeandstake.com/

USA Sign Frame and Stake
United States
About 2 months using the app
January 25, 2022

I used this app to help better estimate what to charge customers for shipping and give estimated arrival times. Support was prompt and helpful.

Greenlight
United States
About 2 months using the app
August 11, 2021

The support of this team has been absolutely phenomenal. They have helped me every step of the way, very prompt to respond and they were even willing to jump on a Zoom call to help explain things further. If you are using Fedex shipping, this App is a must!

Tahona Store
United States
About 2 months using the app
PluginHive replied August 18, 2021

We are happy to know that our support was helpful in setting up the app. Thanks a lot for the review. This means a lot to us.

October 23, 2023

Sibi was helpful with the ground economy checkbox not being as needed to get our special Fedex Rates, THANKS SIBI~

Blank Beauty
United States
About 2 months using the app
July 28, 2021

This App is very smart and easy to operate our shop. We could cut down more than 15min for each order shipping process.
And also great support from PluginHive team for setup when we installed App.

KEGDRAFT JAPAN
Japan
About 2 months using the app
PluginHive replied August 11, 2021

Thank you for the review. We’re happy to know that the app saves you a lot of time and we’re glad our support team was able to help.

May 25, 2023

We have been very pleased with PH Ship Rate & Track. They are quick to reply to our requests and it is very easy to use. They were very helpful when we were just getting started as well.

Kramer Drive
United States
About 2 months using the app
September 2, 2022

The app works great. Support team is very knowledgeable and helpful. I only wish, if they had an option to add additional insurance on selected orders only by using any certain criteria (order value), instead of either selecting all or none.

Gobi Cashmere USA
United States
About 2 months using the app
November 27, 2019

The app really speeds up our processing of shipping documents, the support is top level, and their ability to make adjustments to enhance the product is great.

Spidertracks
United States
About 2 months using the app