Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with platforms like Etsy and various shop themes. Its user-friendly interface, ability to respond to reviews, and automated email system for gathering new reviews are highly valued. The app's standout feature is prompting customers for reviews post-purchase, enhancing online reputation. It offers extensive customization, responsive customer service, and supports multi-lingual reviews. Many find it cost-effective and effective in boosting credibility, trust, and conversion rates.

November 21, 2023

So far this app has performed amazingly! The only thing I wish it would sync reviews from the Shop app as they can't be turned off, but it surprisingly worked with our old theme, and was very easy to install and get up and running. Easy to follow directions, synced them to Google Shopping, reviews are flowing in from customers, 5/5.

Maker House Co.
9 months using the app
October 23, 2023

Absolutely amazing support! The product review widget normally only displays on the product page itself, but my store is a combination of the default product pages, plus custom pages that I use to showcase my products, and I needed the reviews to show on all. Roel brainstormed a few solutions with me, and created custom HTML I could add to the pages that were not the default product pages. My reviews can also now be placed at the bottom of the page, which I love! The level of dedication from the support team is top notch. Thank you!

Phoenix in the Stars
United States
5 months using the app
October 20, 2023

Customer service is very responsive, the app works well and I love that it automatically sends emails to my customers and also allows to import verified reviews from other platforms

Over 1 year using the app
October 19, 2023

OK I am fairly new to Shopify (have used other platforms for years) and have tried a few similar apps but some I just could not understand how to get working or they were difficult to tweak to meet my business needs. I have now been using Fera for a couple of months and I am hooked, easy to setup and easy to customise, and it must be working as I have been receiving more positive customer feedback than ever before.

VIP Essentials Soaps & Candles
4 months using the app
September 18, 2023

With the Mansory layout the app looks stunning. The feature where we can automatically ask customers for feedback is great and we were able to build up a solid review base in a short amount of time.

About 1 year using the app
September 27, 2023

Absolutely fantastic customer service! I am really clueless about Apps but this review app has been incredibly easy to use and cost effective. Their customer service is quick, friendly and efficient. Any problems I had were sorted immediately and with a very personal feel. I would highly recommend this App.

Jewellery Lab
United Kingdom
10 months using the app
November 5, 2023

The tool is very intuitive and has a lot of features to enhance the social proof, definitely helped my store sales; support is second to none, highly recommend!

6 months using the app
October 26, 2023

Always such a GREAT app to have and use! I have been using this app for about 2 years, and I couldn't say anything bad about them. They have been great to work with, and they are easy and available for you always!

Cake Please Bake Shop
United States
4 months using the app
September 27, 2023

This site is amazing. I've truly enjoyed see the reviews from my customers come into the store. This helps build store trust for new customers. I recommend this site to any online store.

Spot Retail LLC
United States
4 months using the app
October 5, 2023

Took me a bit to understand the software integration but overall very happy with the display of our reviews now!

SweetPea reusables
New Zealand
9 months using the app