Reviews (5,956)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer trust and engagement through authentic reviews, which helps increase store visibility and sales. It features capabilities like importing reviews from platforms such as Amazon, Etsy, and Trustpilot, and offers customizable widgets that fit various website themes. The app supports customer photos and videos in reviews and includes AI-powered tools for efficient review management. Merchants praise its user-friendly interface and reliable performance, with a support team known for quick and effective real-time assistance via live chat. This app is noted for its seamless integration with Shopify, significantly boosting online store rankings and sales.

May 8, 2024

tutto ok

UrbanTrip
Italy
6 months using the app
Fera Commerce Inc replied May 10, 2024

Hey there,

Thank you so much for using Fera and taking the time to write feedback. Our team highly appreciates that.

We already reached out to help you with any questions or concerns that you might have. Our customer support is always available!

Best regards,
Fera Team.

September 1, 2021

just starting, so i will let you know as soon as i get familiar with it ............................

Alkalive Holistic Wellness
United States
Almost 2 years using the app
Edited March 23, 2023

i like the app but sometimes i MANY problems with it, it lags, crashes, doesnt work on chrome, chats disappear... but the layout is just amazing and the reviews look really nice imo.

Foamzy
Netherlands
Over 1 year using the app
Edited May 1, 2024

We could customise Fera nicely to our theme, there is also an option to send review requests from the app. However, it doesn't give us a proper option to handle unfair or fraud reviews. If you would like to decline a review, their template is all in English and it's not possible to translate it. The customer service team at the start was very helpful, lately, it's been more and more difficult to get an answer from them.

Pippadu
Hungary
About 1 year using the app
April 30, 2018

Will try the APP and share my experience

Seikodepot
Colombia
10 months using the app
January 7, 2020

i just have install the app. I'll get back in a week once proven that it can be use for long if it really helps the business.

Petite Bello
United States
8 months using the app
Fera Commerce Inc replied February 4, 2020

Excited to see how you find the app. There are some helpful resources here: https://www.fera.ai/resources/ , but you can reach out to support at anytime.

May 28, 2018

I'm looking forward to this app, But I just installed it so I have to wait and see results.

Vip Wear
United States
4 months using the app
July 11, 2018

not sure. let's see if works. Cart Timer is not working as I can see

Bluebaybeach
United Kingdom
3 months using the app
July 18, 2019

I am still learning the app and haven't made any sales from it but I know that once I've figured it out, It will make me a lot of money

Inches For Queens
South Africa
About 2 months using the app
Edited May 18, 2023

I am tired of checking every single products that are linked with Amazon reviews.
I was quite satisfied that customer service is quite fast and I was able to get direct answer from them though product syncs are not working properly and I am constantly asking them to check.

noflik
United States
About 2 months using the app