Reviews (5,956)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer trust and engagement through authentic reviews, which helps increase store visibility and sales. It features capabilities like importing reviews from platforms such as Amazon, Etsy, and Trustpilot, and offers customizable widgets that fit various website themes. The app supports customer photos and videos in reviews and includes AI-powered tools for efficient review management. Merchants praise its user-friendly interface and reliable performance, with a support team known for quick and effective real-time assistance via live chat. This app is noted for its seamless integration with Shopify, significantly boosting online store rankings and sales.
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tutto ok
Hey there,
Thank you so much for using Fera and taking the time to write feedback. Our team highly appreciates that.
We already reached out to help you with any questions or concerns that you might have. Our customer support is always available!
Best regards,
Fera Team.
just starting, so i will let you know as soon as i get familiar with it ............................
i like the app but sometimes i MANY problems with it, it lags, crashes, doesnt work on chrome, chats disappear... but the layout is just amazing and the reviews look really nice imo.
We could customise Fera nicely to our theme, there is also an option to send review requests from the app. However, it doesn't give us a proper option to handle unfair or fraud reviews. If you would like to decline a review, their template is all in English and it's not possible to translate it. The customer service team at the start was very helpful, lately, it's been more and more difficult to get an answer from them.
Will try the APP and share my experience
i just have install the app. I'll get back in a week once proven that it can be use for long if it really helps the business.
Excited to see how you find the app. There are some helpful resources here: https://www.fera.ai/resources/ , but you can reach out to support at anytime.
I'm looking forward to this app, But I just installed it so I have to wait and see results.
not sure. let's see if works. Cart Timer is not working as I can see
I am still learning the app and haven't made any sales from it but I know that once I've figured it out, It will make me a lot of money
I am tired of checking every single products that are linked with Amazon reviews.
I was quite satisfied that customer service is quite fast and I was able to get direct answer from them though product syncs are not working properly and I am constantly asking them to check.