Reviews (2,028)
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Really happy with Fera so far. It was easy to set up, looks great on our Shopify store, and makes collecting customer reviews simple.
The photo review feature is a nice touch and everything has worked reliably. Definitely worth checking out if you're looking for a review app.
Thank you so much for your review! We’re really happy to hear that Fera was easy to set up and is working well for your Shopify store. Thanks again for being part of the Fera community!
Excellent customer support! Holden went above and beyond to help me transfer my reviews from my previous store to Shopify. He was responsive, professional, and made the entire process incredibly easy. He even provided a backup CSV file and ensured everything was working correctly. I truly appreciate the support and highly recommend Fera Reviews.
Thanks so much for your review and recommendation! We’re really happy to hear that our support team met your expectations and helped you throughout the whole process. We’re always here to help!
Fera has been a great addition to my Shopify store. Any issue I have had I have either chatted or emailed with them and they answer right away - yes with real people. They immediately attended to the technical issues I had and fixed everything up very quickly. It is a user friendly app and reasonably priced. Highly recommend.
Thanks so much for the wonderful feedback! We completely understand how important it is to get support from real people when you need help, so we’re really happy to hear that our team was able to quickly resolve your issues.
Thanks again for your recommendation and for being part of Fera!
Great customer service and help articles for all my review needs.
Thanks so much for your feedback! We’re happy to hear that our support team and help articles have been useful for you.
Customer support is very good. They guided me well in fixing the issues with my app setup.
I would highly recommend this app.
Thank you! We are really glad to hear that Fera and our support team met your expectations. We are always here if you need anything!
Have been using Fera for a couple years and it's been wonderful! And the cherry on top is that their support team is SUPER responsive and has always been helpful. Definitely recommend.
Thanks so much for being one of our loyal customers! We’re happy to hear you’ve had a great experience with Fera and our support team. We really appreciate you!
I just installed Fera on my Shopify store and I am pleased to say its more than impressive. It was so easy and automated to import reviews. did not require me to manually edit json and csv files. Support was prompt and they helped me get the widgets installed and my website looking so much better.
Needed some help navigating widgets, and helping get some page formats aligned and Roel was very helpful and patient with me. My goals was to create a testimonials page and have all of testimonials be in one place where customers and find out for themselves what people were saying about my products and services. Thank you Fera
Thank you so much for your wonderful feedback! We’re really happy to hear that Roel was able to help you. It’s great to know you were able to bring all your customer feedback together in one place.
Thanks again for choosing Fera, and we’re glad we could help!
Great! Support is also good when needed.
pretty straightforward and simple to use