Reviews (6,011)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for boosting customer engagement and trust through effective review management, noting an increase in orders and customer confidence. Its customizable widgets can import reviews from various platforms and display customer photos and videos, enhancing credibility. The app is user-friendly with smooth Shopify integration and robust analytics. Responsive customer support is also highlighted for efficiently addressing issues and supporting customizations.
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The app works perfectly, you can set a lot of things yourself and if you do need support, it happens within a few hours. They take a lot of time and solve every problem together. I can recommend this app to everyone!
I tried out other review apps, but I came back to Fera because it is the only one that easily lets me display past reviews from my Etsy shop on my website. The customer service is also excellent, even though I am still on the free version. They quickly cleared up a technical glitch I was experiencing after reinstalling the app for the second time. The other review apps I tried were dismissive when I reached out with technical difficulties. I definitely recommend this app and would consider upgrading to a paid version as my shop grows.
I needed help, badly, i reached out in the chat box, never know what I am going to get, I am not a computer savvy person, but I find many providers have chat people who don't know whats going on. These guys totally rocked. Holden took care of me. I made some errors a few times, things were my fault, and he got me through. I am very appreciative for his excellent service and getting it done.
There's reviews up on my website! Thanks Fera!
This is an awesome app. It allows my customers to give their feedback. And for future shoppers to see.
I love it! We even have options for how the reviews appear on our site.
A big Thank You!
When we ran into trouble Roel stepped right in and helped us troubleshoot and solve the problem quickly. All this on a major holiday! So grateful for the quick and knowledgable help and support! Made our day
i’ve gotten 7 or 8 reviews so far with Fera in the last few weeks and am very satisfied with the app. we use the public API to show reviews on our non Shopify store which was easy to set up.
The support team was incredibly helpful and responsive. They addressed my concerns quickly and provided clear solutions. Their professionalism and friendly attitude made the entire experience smooth and stress-free. Highly appreciate their efforts!
These guys are so helpful! I moved from Etsy and has been so great to take my reviews with me! Highly recommend this app!
Excellent service, always available. Great problem solvers.