Reviews (1,957)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for its intuitive interface that simplifies managing customer reviews and its responsive support team. They appreciate the professional design and extensive customization options for review widgets and automated emails, enhancing store aesthetics and customer interaction. Features like customer photos and videos in reviews help build trust. The app is also noted for its seamless Shopify integration, reliable performance, and good value.
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EDIT - price tripled in price a year later. SKIP and get another app...was shut out of the app and forced to upgrade for 3x the cost if I wanted to continue using. It's a good app, but unfortunately don't like their business ethics.
Thank you so much for your review 🙂 and trusting us to help you gather your reviews!
We are so happy that you have enjoyed using our app and haven’t had the same experience as you’ve had on other apps. We always try to ensure that our merchants get what they paid for and are able to use our app with as few issues as possible 🎉
As always, please reach out to us at any time if you need anything 😁
Troubles often with video uploads
Great app to optimize conversions, upsell and build trust. The app is also very easy to use and gain insights of customer journeys.
It makes my day easier and helps increase my sales! I would recommend this again and again, to anyone who asks.
Woohoo! Thanks for the positive review. Let us know what we can do to earn that extra star!
Easy to setup and configure. Reviews look great on the site.
Since we have multiple online stores, Fera helps us sync the reviews across all the stores. It also has useful widgets for store merchandising and conversions. The only issue I have is if the automatic placement does not work for widgets, the manual method is frustrating as the app is unable to find widget placement.
The app is relatively intuitive and easy to use, affordable and has plenty of options to make sure your customers are seeing what they need to make a purchase...REVIEWS! My only current issue is getting "all reviews" out from embedding in with other block sections on the website. Its seems to only be able to embed within other sections I don't want them apart of because I should be further down on the page and the reviews should be higher.
we use this app for customers to submit reviews on our products and our store. customer service is very helpful and friendly!
App works great and helps to up the conversion rate! It's pretty straightforward to use. I did have to tinker a bit to get the CSS to work with my website but nothing too difficult
Overall good review app, have had a bug where a customer couldn't review the specific product they bought