Reviews (5,999)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for showcasing customer reviews effectively on their websites. It supports automated, customizable review request emails and allows importing reviews from platforms like Etsy and Amazon. The inclusion of customer photos and videos adds authenticity, and the flexible widgets are easy to adapt for non-tech-savvy users. Seamless integration and responsive customer support are also key highlights.

February 16, 2021

This App has been AMAZING and has increased sales. They were very helpful with the setup. Don't hesitate USE THIS APP for your reviews!!!

Bodylastics
United States
Over 1 year using the app
Fera Commerce Inc replied February 16, 2021

Thank you for your review. I'm glad that our app is very helpful in what your trying to do. 🙂 Feel free to reach out to us if you need anything or have any questions. ❤️

February 6, 2021

Finding a good product reviews app that synced with Smile.io has been on my list for awhile. I tested out a few of them and Fera easily stood out as the EASIEST product review app to implement. The backend is beautiful and intuitive and it take seconds to get widgets up and running. They also have novel features such as social proof (usually has to be a separate app) built in as well as shopper journeys -- very cool! They are also reasonably priced and i appreciate that they don't break their tiers up my number of orders since I'm a sub box and my orders are extremely variable depending on the month. I'm excited to set fully set up with Fera!

Earthlove
United States
Over 1 year using the app
Fera Commerce Inc replied February 9, 2021

These are the kind of reviews that we LIVE for! Thank you, thank you, thank you. We are happy that you are integrating with smile.io (an awesome app) and using the shopper journeys!

Thanks a bunch and enjoy using Fera.

March 11, 2022

Incredible app! It helps me to increase my CR!I highly recommend testing it. Review manager is a must have

bykaia
United States
Over 1 year using the app
January 30, 2023

holden is a great person .............................................................................................................

Exotic Cultures
Lebanon
Over 1 year using the app
November 28, 2022

I have tested a few product review applications but Fera is the keeper! Exactly what I was after - it provides intuitive interface, enables you the customisation of review requests (alongside the automated options), and a fantastic customer service! Kemi and Holden are absolute stars - they customised the widgets in line with my store theme in no time. You have a very happy customer so far!

Charming Spaces
United Kingdom
Over 1 year using the app
April 7, 2019

Been a great asset to the store since the day we installed. We recommend to those who want an extra push to their store.

HUB TITAN
United States
Over 1 year using the app
December 8, 2021

i really love so much this app, it helped so much and easy to use. I hope they can add automatic Finnish translation.

Trendilo
United Kingdom
Over 1 year using the app
Edited March 8, 2021

Just downloaded. So far so good, easy to use and set up. Also very easy to get help through the chat.

Rebel Deluxe
United Kingdom
Over 1 year using the app
January 28, 2024

i would recommend this app it is amazing .... although I am paying quite a bit so to have reviews go on automatically if I don't allow them is annoying, as I have had an uptight review from a customer who expected something free as I do buy one get one free on some items, the item was not and she tried to leave a one star even though she liked what I had made , so that isn't fair as the job done and what I had made her was beautiful. But thank you I do love this app my darlings and the fee is worth it x

Sentimental Keepsake
United Kingdom
Over 1 year using the app
Fera Commerce Inc replied April 1, 2024

Thank you for your review ❤️

We are so happy to hear that you are liking our app and would recommend it to others, that is greatly appreciated!

Please reach out to us at any time if you need anything 🙂

March 23, 2018

Super application, je la recommande vivement si vous voulez augmentez votre taux de conversion !

Arnaud And Co
France
Over 1 year using the app