Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enhancing customer engagement and trust. It allows importing reviews from various platforms and manual entries, generating verified social proof. The app's automated email system encourages post-purchase reviews, with AI assistance for responses. It offers widget customization, displays reviews in Google Shopping ads, and supports customer-uploaded images and videos in reviews. Many merchants commend the responsive customer support.

December 26, 2023

I am a complete newbie! I was looking for an app that covers both product and website reviews. This is just what I wanted and amazing customer support, getting a reply within a minute. It's an All in one. Loved it!

SugarBlazeCandles
India
About 2 months using the app
March 24, 2024

Outstanding Customer Service!!!!!

Walter's Wish Jewelry
United States
Over 1 year using the app
January 9, 2024

Very easy to use and customise, even with the basic package. Great customer support too. Very quick to respond. Thank you!

The Christian Poster Company
United Kingdom
About 2 months using the app
December 19, 2023

Holden was incredibly helpful throughout the entire process, addressing all the questions I had with patience and clarity. Thanks to his assistance, I feel confident in continuing to use this app. Although there was a recent update that initially confused me, Holden stepped in and provided the guidance I needed.

Esy Arts
United States
Over 1 year using the app
Fera Commerce Inc replied January 12, 2024

Thank you for your review 🙂

It’s so wonderful to hear that you’ve had a great experience with our support team’s Holden! And that he has helped you to feel confident while using our app 🎉

Please reach out to us again at any time if you need anything 🙂

March 16, 2024

so far it has been great!

Parnell Brand
United States
15 days using the app
April 25, 2024

Good app and the Team support for issues is really good. I had problems setting it up on my homepage and they went ahead and resolved in a timely fashion.

Elizabeth Grant UK
Canada
6 days using the app
April 9, 2024

LOVE IT

The Beautiful
South Africa
10 months using the app
March 21, 2024

Very helpful and quick.

Brandon Kidd Art
United States
2 months using the app
January 20, 2024

I just installed it and it seems perfect for the moment !

Selva
France
2 months using the app
February 18, 2024

I like Fera and Help service in it!

Woodandroom
Ukraine
Over 1 year using the app