Reviews (6,018)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer engagement and trust through verified reviews from platforms like Amazon, Etsy, and Trustpilot. They appreciate the customizable widgets, automated review requests, and seamless integration with Google and Amazon. The user-friendly interface and responsive support team are also notable benefits. Continuous updates, including AI features and improved API capabilities, contribute significantly to business growth.

July 20, 2024

Fera hands down has the best customer support. The team is always so patient with me and they've helped me resolve every issues I've encountered so far. The app is very intuitive to use as well.

Sparko
Canada
6 months using the app
July 9, 2024

Brilliant review app! We hope to continue to use Fera as our Shopify business grows. This is the best review app we've found. Great support too!

Forge & Foundry
United Kingdom
Over 2 years using the app
Fera Commerce Inc replied July 26, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

July 15, 2024

Great customer service! Quick and easy! Love the integrations

Plumbers Vision
United States
11 months using the app
July 10, 2024

Excellent service…quick, explained in detail and pictures, fixed my issue (I made) THANK YOU

EarthsEssentialSecrets
United States
Over 1 year using the app
July 20, 2024

Best in class customer service and perfect app integration.

Recall Clothing
Switzerland
5 months using the app
July 24, 2024

Fera is literally the best review app here on Shopify! User-friendly, smooth, and just incredible! And the customer service too! Thank you, Fera.

Fleurir
Lebanon
3 months using the app
August 31, 2024

PERFECT ABSOULUTELY PERFECT!!

Oriental Home
Türkiye
About 11 hours using the app
September 17, 2024

Transferred my reviews from bigcartel to shopify in no time thanks to the support. Can only recommend !

Megaptera Fingerboards
France
About 2 hours using the app
July 10, 2024

I absolutely love this app. It is quite straightforward to use but if I get stuck I always reach out to their support and they are so quick and efficient to reply. I have been using this app from a long time now and have never had complains.

Aesthetic Living
Canada
About 1 year using the app
Fera Commerce Inc replied July 26, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

August 16, 2024

It works great just wish it had more than 10 automatic emails for the free plan. The next tier is pretty expensive but I might be willing to pay for a paid plan if it cost a little less.

Moss Rock Metals
United States
2 days using the app