Reviews (6,030)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for showcasing customer reviews, enhancing trust, and boosting first-time orders. It features seamless integration, automated review request emails, and options to import reviews from various platforms. The customization options help align review displays with brand aesthetics. Merchants praise the responsive and helpful customer support across all plan levels. The user-friendly interface further adds to its appeal.

November 16, 2021

Great app. Easy to use. Good support. I've integrated it across several sites because of the success I've had with it. Look forward to it integrating into Klayvio.

Thomas George Collection
Australia
Over 1 year using the app
June 19, 2023

App works well. Customer service is good. Might be better if the automatic titles didn't come up for reviewers as the same ones come up too often making the reviews look a little false. Eg. Excellent! Highly recommended! Fantastic! Would be best if reviewers had to fill in their own headings.

New Dawn Organic Skin and Hair Care
United Kingdom
Over 1 year using the app
May 1, 2022

Just started using the app. So far i am loving the features it already has and its very simple to use.

Unrivaled LA
United States
Over 1 year using the app
April 13, 2023

Great and user friendly. Converts better thank Trustpilot review requests. Highly recommended using this App

Kiki Bear
United Kingdom
Over 1 year using the app
April 19, 2022

I love this app. I have used it to elicit reviews from customers very easily. I used to send Klayvio emails but they didnt respond to them. Fera makes it easy to write reviews directly from the email. Additonally the customer support is AMAZING, they answer immediately. Very easy to use and integrate. Holden is particularly helpful. This is by far the best reviews app on Shopify, I have tried almost all the apps available and none of them compare

The Roman Catholic Store
United States
Over 1 year using the app
January 19, 2021

I am really loving this App. Love checking customer journeys, they show me what a customer has been looking at and what is popular. I can also see that customers are checking the reviews on our website. I am sure this is contributing to sales.

MilaMela.com
Australia
Over 1 year using the app
January 25, 2022

ottima app, la migliore fra quelle provate, soprattutto nel trasferimento delle recensioni vecchie,

Morando Timbri
Italy
Over 1 year using the app
November 2, 2023

Great app, never breaks and works well. Highly recommend.

CHEF SUPPLY CO
Australia
Over 1 year using the app
September 15, 2021

It's awesome! simple to use and helps make my page more trustworthy! Thanks a lot, Fera! Looking forward to testing out the other apps

Tenue de Attire
Indonesia
Over 1 year using the app
April 12, 2018

Seems like a really helpful app - great customer support!

Pocketluv2
United States
Over 1 year using the app