Reviews (6,008)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

October 25, 2022

We have been using another customer review app and have been looking for a replacement that has a more modern approach as well is easier to operate. And we learned about Fera and immediately fell in love. It was super easy to set up and customize to our needs. We had a few small questions about our implementation and the team was super responsive and helpful and had all our questions sorted out the next day. We could not be more pleased and are happy we found Fera.

Tico Coffee Roasters
United States
Over 1 year using the app
April 5, 2019

Excellent service and an excellent assistant team
they are just Super friendly and fast to respond to .the app did what multi-app can do
I mean Fera app is 1 for multi-app
thanks for this great service

Vanillya
United States
Over 1 year using the app
May 1, 2018

It is convenient, easy to use and it/s free. Good apps.

Classecouture
Malaysia
Over 1 year using the app
November 24, 2023

The app is perfect, and support is even more perfect.

ModerenDom
Bulgaria
Over 1 year using the app
November 17, 2023

An amazing app and the best customer support I have experienced from an app.

Lash Theory
Canada
Over 1 year using the app
May 9, 2023

love it
love itlove itlove itvlove itlove itlove itlove itvlove itlove itlove itlove itlove itlove itlove itlove itlove itlove itlove itlove it

GAONAS
United States
Over 1 year using the app
February 2, 2022

Very great app easy to use and customer service is fast and efficient i truly recommend. love it now my customers can leave reviews with pictures, which helps my conversion rate as well.

Hunnyskiins
United States
Over 1 year using the app
July 14, 2021

Great app. Very easy to use and looks good in my store. I also like that you can place the review tab wherever it fits best on your product page. Not many apps allow you to do that. The only thing I would suggest is adding a feature that would allow you to customise the colours in your review email. I had to reach out to customer support to have that updated. They responded very quickly but it would be nicer if you could simply do that yourself. (You can change it yourself but you need to edit the code and not everyone is very good with this.)

Fancy Planet
United Kingdom
Over 1 year using the app
June 9, 2018

a nice friendly app, also it is pretty easy to use.

Imbabycrazy Com
United States
Over 1 year using the app
August 16, 2021

It feels funny to write a review for an app that lets other people write reviews but this one is great and deserves all the stars! 1. it gets the job done but more importantly 2. the people on the other end of the app are SUPER HELPFUL! They are very responsive and willing to help with what your needs are.

Coastal Conservation Creations
United States
Over 1 year using the app