Reviews (6,008)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

March 30, 2022

Après plusieurs essais d'autres application, Fera m'est apparu comme l'application la plus simple et la plus efficace pour collecter et mettre en avant les avis de mes clients

laselectionmaison
France
Over 1 year using the app
May 19, 2022

I appreciate how easy it is and it shows up on the website looking professional. I only wish there were a widget that integrated rewards after a customer writes a review because I want to incentivize my customers to write more.

Roselle Home Decor
United States
Over 1 year using the app
June 12, 2021

I use this app for tracking shopper journeys. It is an essential part of my toolkit. Still exploring more of the possibilities with it!

Inspired Perfection Furniture + Design
Canada
Over 1 year using the app
May 23, 2023

Very user friendly and aesthetically very pleasing. The customer service is outstanding and the prices are fair. Thank you Fera team!

The Self-Care Seed Co.®
United States
Over 1 year using the app
November 6, 2021

Very versatile, well designed, tasteful app for boosting sales. Lots of different options for how to engage customers and build trust/legitimacy. Great customer support. Highly recommend.

Ananday
United States
Over 1 year using the app
Edited February 1, 2019

This has to be one of the absolute best apps in the Shopify App store. It's simply amazing and works better than any similar social proof app I've tested.

The client success/customer support team is equally as amazing. I've had the pleasure of working with Holden and Elona both who showed me some of the most helpful, hands-on, genuine, and prompt customer service I've ever received. If you have any questions about integrations, design, or anything they go the extra mile for you.

I couldn't ask for a better product and client success team. Kudos to Fera.ai, Holden and Elona!

Avocado Swim
United States
Over 1 year using the app
July 6, 2023

The product is great! easy to use and simple to understand. I LOVE HOW THE APP allows me to give customers discount and rewards based on reviews.

www.chirte.com
United States
Over 1 year using the app
December 11, 2020

Probably the best Shopify app i have used in terms of smooth working, support and usability. Easy to add skills with complete customizability

WAR PAINT
United Kingdom
Over 1 year using the app
April 5, 2020

The GREATEST customer service I have every received. Love the app but especially love the people running it. Thanks guys!

State Of Shanti
Australia
Over 1 year using the app
Fera Commerce Inc replied April 6, 2020

YAY! Thanks for being a customer :)

September 29, 2017

Great app with lots of options and benefits. I would recommend it to anyone

Shop China Sa
South Africa
Over 1 year using the app