Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

September 5, 2024

love it easy interface. productive. customizable

My Store
Lebanon
4 days using the app
May 22, 2024

Great customer service! Quick responses and very kind. I’ve been using this app for a long time now and it’s a really great addition to my shop with many cool widgets & customization.

lunalynnshop
United States
Over 1 year using the app
Fera Commerce Inc replied June 27, 2024

Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

June 4, 2024

I was torn choosing which review platform to use, and I'm really happy i chose Fera. The team is so responsive and helpful whenever you get stuck and i would strongly recommend using this app. It's straightforward, easy to use, great customizable options. Definitely a great choice for any site.

GOLDFOLK
United Kingdom
7 months using the app
June 2, 2024

Great product! I was looking for a product that could aggregate reviews from different sources and this does exactly that. The team is super helpful too; assisting with technical queries even on the weekend and odd hours. Great tool and team all round, cannot fault

Nourishy
Australia
3 months using the app
June 26, 2024

Super easy to use. Fantastic service. Great team overall. Glad I found this app!

The Sheet Code
Canada
About 1 month using the app
August 1, 2024

Great app! Awesome customer service.

Gutter Guard Direct
Australia
8 days using the app
August 8, 2024

i love this app!! 10/10

THE HOURGLASS TRAINER
Germany
About 1 month using the app
September 19, 2024

GREAT

24our
Australia
2 months using the app
June 13, 2024

Honestly amazing! So fast at responding and fixing any issue I had with trying to configure placements myself. Love this app!

ASGFR
Australia
7 months using the app
May 19, 2024

Fera has completely transformed the way we manage customer reviews and feedback for our business. The platform is incredibly user-friendly, making it easy to collect, display, and analyze customer opinions. The automated review requests have significantly increased our review volume, and the beautiful, customizable widgets blend seamlessly with our website's design.

One of the standout features is the ability to showcase customer photos and videos, which adds authenticity and boosts our credibility. The analytics and insights provided by Fera have been invaluable in understanding customer sentiment and making informed business decisions.

Customer support is top-notch, always responsive and helpful whenever we have questions or need assistance. Overall, Fera has exceeded our expectations and become an essential tool for our business. Highly recommend to anyone looking to enhance their review management process!

OutFoot
South Africa
5 months using the app