Reviews (6,019)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing customer engagement and trust through verified reviews from platforms like Amazon, Etsy, and Trustpilot. They appreciate the customizable widgets, automated review requests, and seamless integration with Google and Amazon. The user-friendly interface and responsive support team are also notable benefits. Continuous updates, including AI features and improved API capabilities, contribute significantly to business growth.
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Fera's team was extremely quick to respond when I had an issue. I'm very happy thus far with the app!
I really like Fera and have been using it for years. My biggest positive is the "Reply using AI" feature that was introduced recently. I always struggled replying to customer reviews whether positive or negative. And just always wound up sounding like a robot. Trying to think of creative ways to say "thank you" was really hard! Now I click a button and Fera writes a reply for me that sounds way better than anything I could write. it takes seconds. The options are endless too with integration with other apps. I can easily import my Etsy reviews which is really great. Thank you Fera - you've helped me build a successful business!
Thank you so much for your review ❤️ and thank you for continuing to trust us to help you gather your reviews!
We are genuinely so happy to hear that you have been enjoying and utilizing our new AI Reply feature. That’s what this feature was rolled out for, to make replying to customer reviews easier for our merchants 🎉
Thank you once again for trusting us and using our app for all these years! As always, please reach out to us at any time if you need anything 🙂
nice!
Love the support team!
Fera has completely transformed the way we manage customer reviews and feedback for our business. The platform is incredibly user-friendly, making it easy to collect, display, and analyze customer opinions. The automated review requests have significantly increased our review volume, and the beautiful, customizable widgets blend seamlessly with our website's design.
One of the standout features is the ability to showcase customer photos and videos, which adds authenticity and boosts our credibility. The analytics and insights provided by Fera have been invaluable in understanding customer sentiment and making informed business decisions.
Customer support is top-notch, always responsive and helpful whenever we have questions or need assistance. Overall, Fera has exceeded our expectations and become an essential tool for our business. Highly recommend to anyone looking to enhance their review management process!
Excellent super fast help. Solved my technical issue right away.
good
Freaking awesome widget to my VARIN Life store!
This app is great for reviews! I can collect reviews from my Shopify store, and our best features include synching Amazon products to our Shopify products so we show Amazon reviews on our website, which is amazing. We also really like that we can also import reviews from Trustpilot into Shopify. The app looks great on our website. We were able to get a great deal for the subscription so we're very happy with this app. Also, their support team is very helpful. 10 out of 10.
Thank you so much for your review ❤️
It is so great to hear that you have had a great experience with our app so far and that you’ve been able to utilize our import feature to transfer your already existing reviews!
As always, please reach out to us at any time if you need anything 🙂
Fera's review app works seamlessly with our Shopify site. Their customer service team is first class. They respond within minutes and resolve any needs immediately. We can't recommend Fera enough! Implement this app today, and we promise you won't regret it.
Thank you for your review ❤️ and thank you for trusting us to help you gather your reviews!
We are so happy to hear that you are liking our app and have had a great experience with our support team!
Please reach out to us at any time if you need anything 🙂