Reviews (6,003)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing sales through its effective review management system. It supports importing and syncing reviews from platforms like Amazon, Etsy, and Trustpilot, and offers customizable widgets, automated review requests, and options for including customer photos and videos. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that quickly resolves issues. Its smooth integration with Shopify enhances online visibility and improves Google rankings for businesses.

May 23, 2024

Very easy to set up, able to import past reviews from ETSY or other platforms. Tech support was able to help me make a bit of customization to the look of the app as well.

Resin Munitorum
United States
5 months using the app
April 25, 2024

The service is excellent. Quick response and always willing to assist if you get stuck. It's quite easy to use overall and why I chose Fera over other review apps. If you are just starting out who wants simplicity but with all the essential customer engagement features and more, then I highly recommend Fera.

KIDZADORA
United Kingdom
Over 1 year using the app
Fera Commerce Inc replied May 1, 2024

Thank you for your review ❤️

We are so happy to hear that you are enjoying our app and have had a great experience so far! It’s also great to know that you have had a good experience with our support team and the response time!

As always, please reach out to us at any time if you need anything 🙂

May 7, 2024

Excellent App & Great Support Team. Anytime we've had any questions the Fera Team have been brilliant & onto it immediately, talking with real people and getting fast results. Love the new designs too.

Highly recommend!

KiwiSmile
New Zealand
About 2 years using the app
Fera Commerce Inc replied June 27, 2024

Thank you so much for your review ❤️ and for trusting us to help you gather your reviews!

Please reach out to us at any time if you need anything 🙂

May 15, 2024

Customer support is awesome. So helpful and quick to assist. The app has really elevated our customer confidence in purchasing and we can see that in the extra sales coming through after install. Thanks Fera

Mount Kiwi
New Zealand
9 months using the app
September 19, 2024

Perfect

Guzimaer
Lebanon
About 23 hours using the app
June 28, 2024

Great support and incredible integration process. It was easy to set up and it looks great on my store

Seasons Love Your Skin
Mexico
2 days using the app
May 2, 2024

I got a quick response to my question. Even though my issue I had was already too late, they offered a solution to it so I could adjust things my way. So grateful for their help.

Bliss Inspire
United States
12 months using the app
May 11, 2024

These people thought of everything. And they made sure it's well organized in an easy to understand UI.
With the help of amazing specialists, like Holden, you will never be stuck with anything related to reviews.

Tendra
Lebanon
6 months using the app
August 13, 2024

helpful team, app works great!

Urban Fungi
Estonia
About 18 hours using the app
May 11, 2024

Fera support team is one of the best on the entire shopify marketplace. They are quick and helpful and go above and beyond for their users. They have helped me countless times with various custom css editing for not only their app but also assisting me with anything i need in general. The team goes above and beyond and I couldnt reccomend any app more than theirs.

Saurin Jiya
United States
6 months using the app