Reviews (6,031)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust customer review management, including customizable widgets and automated emails. It integrates well with various e-commerce platforms and allows importing reviews from Amazon and Etsy. The support team is noted for their responsiveness, enhancing ease of use. A free plan supports small businesses, with options to upgrade. Features like syncing with Google and Amazon boost store credibility and visibility, improving sales and online rankings.

November 5, 2021

awesome app - great features - I love how it looks too! The support was also very responsive and there are plenty of options for a new store

Icarus Plants
United States
9 months using the app
April 30, 2018

I just downloaded it, but this is something I see the top guys use and I can see why it would bring urgency and social proof. What every store needs

Electrician Apparel
United States
9 months using the app
March 24, 2022

Very happy with the Fera customer support and functionality. For example, the custom HTML snippets are incredible and I haven't found an app similar to this one :)

Vecetti
United Kingdom
9 months using the app
Edited October 12, 2018

This is a brilliant app which helps you get more conversions using its unique artificial intelligence!

ChicLifeStyle
France
9 months using the app
January 10, 2019

I love this app. It's super easy to use, the analytics are fantastic, and you can see customer activity in real time!

Queer Theory Apparel
United States
9 months using the app
March 3, 2021

Ridiculously easy to install and utilise. I was able to import all my reviews from a previous platform. I had an issue installing a widget into the code, but Holden and Kopila from the customer service team were able to assist and fix it within moments. Very happy with the Fera user interface and ease of use.

Hemp Gallery Australia Pty Ltd
Australia
9 months using the app
February 13, 2021

Downloaded a few apps and cancelled the others as this was the easiest and most cost-effective with great features.

Bamboolaunch
United Kingdom
9 months using the app
Fera Commerce Inc replied February 16, 2021

❤️ Thank you thank you for your review. I'm glad that you chose our app and that it helped you out a lot. 🙂 Let us know if you need anything else.

February 27, 2021

I downloaded this app and have zero complaints thus far. Very user friendly and intuitive. Customer service is also top notch. Has everything I need in order to drive product review engagement. Looking forward to seeing the results.

Emote Cosmetics
United States
9 months using the app
September 5, 2018

Awesome and does exactly what it says that it will.

Hyte Fashion
United Kingdom
9 months using the app
November 25, 2023

I just started working with this application and I want to say that this cool application is easy and easy to use, I recommend it!

_Kisso_
Poland
9 months using the app