Reviews (6,008)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting customer engagement and trust through effective review management, noting an increase in orders and customer confidence. Its customizable widgets can import reviews from various platforms and display customer photos and videos, enhancing credibility. The app is user-friendly with smooth Shopify integration and robust analytics. Responsive customer support is also highlighted for efficiently addressing issues and supporting customizations.

January 4, 2021

Top to bottom the app is pretty clean, for UX to features the App really does bring a lot to the table.

Shot Party
Vietnam
11 months using the app
Fera Commerce Inc replied January 5, 2021

HUrrah! That is what we like to hear. Thanks for your feedback and using Fera!

December 12, 2018

This is the second website I have installed this app on and I love it. It is great to see live stats and how people travel through their buying journey. Highly recommended.

Mode de vie Photography and Photo Presets
New Zealand
11 months using the app
January 12, 2022

Only just started using it and it is very user friendly and I love the price for the features it contains. The app has mostly everything I need. It could be a little easier to change the colours to match branding but otherwise a great app for reviews.

True Impressions
New Zealand
10 months using the app
February 26, 2018

Love this app, it does many things for you that increases conversions without degrading the user experience

Airvilla
United States
10 months using the app
March 16, 2022

easy to install and easy to use and now my local customers can leave reviews and not just customers that place orders online.

Reshaunas Naturals LLC "Luxury that's Handmade"
United States
10 months using the app
May 6, 2018

Will see just downloaded it now see if that will work better

Sellingcheapstuff
United Kingdom
10 months using the app
January 12, 2021

After installing and uninstalling several apps, I found Fera the best mainly because it's a feature for the free plan that is way more helpful than another app. The other app I used does not include photo review within its free plan and Fera does. I think they're really about helping the customers, not to mention how helpful and friendly the customer is.

BRA ISSUE
United States
10 months using the app
Fera Commerce Inc replied January 18, 2021

Thank you for making Fera your product review app! Photo reviews are so important, so we are happy to include that functionality!

We love our merchants and wouldn't exist without you, so we want to help you grow.

October 3, 2018

this application is unique and extremely helpful, I'm glad that you guys give it out for free it actually means a lot thank you. keep up the generosity. this is my first application and I'm glad to invest into it because it really is worth it.

DopeKickz
United States
10 months using the app
Edited May 4, 2022

Fast customer service via the chat box! Next to effortless setup! Looking forward to our own first reviews.

Vaccari Boots
United States
10 months using the app
April 10, 2023

Easy Setup, free plan gets you started, results still TBD but good so far. Minimum 100 character limit so this is just to meet that criteria.

BamBeds
United States
10 months using the app
Fera Commerce Inc replied April 10, 2023

😁Thank you so much for your review😁

It’s great to hear that you find our app’s setup easy and are liking the free plan and its features!

Please reach out to us at any time if you need anything 🙂